Your Home, Our Craftsmanship
A Tradition of Quality and Craftsmanship
G. H. Chambers & Son is a family-run business with a rich history spanning over 140 years. Based in Workington, Cumbria, our skilled craftsmanship and unwavering commitment to quality have made us a trusted partner for generations of local homeowners and businesses.
Our Expertise
Our team of experienced joiners and craftsmen offer a comprehensive range of services, specializing in:
Kitchens
- Bespoke kitchen design and installation
- High-quality materials and craftsmanship
- Attention to detail and meticulous planning ensure a seamless and enjoyable experience.
Bedrooms
- Custom-made fitted wardrobes and bedroom furniture
- Sliding door wardrobe systems
- Walk-in wardrobe solutions tailored to your needs and space.
Home Improvements
- Bespoke joinery projects tailored to your unique vision
- Comprehensive home improvement consultations and expert advice
- Commitment to quality, precision, and exceptional customer care.
Timber & DIY
- Supply of high-quality timber and materials
- Expert timber machining and processing services
- DIY materials and tools to meet all your project needs.
Our Values
Our core values are:
- Quality: We use only the finest materials and adhere to the highest standards of craftsmanship.
- Customer Focus: We prioritize understanding your needs and delivering exceptional customer service.
- Integrity: We maintain open communication and transparency in all our dealings.
- Community: We take pride in supporting our local community and upholding a tradition of craftsmanship passed down through generations.
Visit Us Today
Step into our contemporary showroom in Clay Flatts Trading Estate to discover the full extent of our offerings. Explore our large kitchen studio, home improvements center, and dedicated timber and DIY area. Our friendly and knowledgeable staff will be happy to discuss your project, offer personalized advice, and provide you with a free, no-obligation quote.
Customer Feedback Summary
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Customer Satisfaction
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A significant number of customers have expressed satisfaction with the service provided by the company. The staff were often praised for their friendly and helpful nature, with customers appreciating the time they took to assist and provide advice. Several customers were particularly impressed with the team's ability to understand their needs and deliver high-quality work. This is evident in the feedback provided by Linda Wilkinson, Malcolm McFa, Andrew Coid, Brett Hill, and Matthew Henry.
Issues with Communication and Punctuality
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However, there have been issues with communication and punctuality. David Harkness experienced a long wait for a job to be completed, and when the team failed to return, he was left disappointed. Similarly, John Thompson had issues with the company's response to a complaint regarding previous work. He felt that they were unreliable and had to take matters into his own hands. Angela Clark also faced difficulties with communication, as she waited weeks for a kitchen design without any updates.
Customer Service Concerns
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There have been concerns raised about the customer service provided by the company. Rebecca noted that while the store was great, the customer service was poor and lazy. This is an area that the company may need to address to improve overall customer satisfaction.
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