Business Details
23 Years
experience
Expert IT Support and Computer Repairs in Honiton
Established in 2003, Doug Richmond has built a reputation for delivering expert technical solutions across Devon. With over three decades of ICT experience, the business specialises in on-site and remote computer repairs, network support, and cloud services for both residential and commercial clients. Covering a 35-mile radius from Honiton, including Axminster, Sidmouth, Exeter, and East Devon, the service combines advanced technology with personalised support.Approved by Trading Standards' 'Buy With Confidence' scheme, the business prioritises competitive pricing, SSD upgrades for improved performance, and comprehensive aftercare. Remote assistance ensures minimal disruption for existing customers, while a patient approach caters to users of all abilities. The owner's technical expertise spans desktops, laptops, and network systems, supported by a commitment to resolving issues efficiently and transparently.
Services
Computer Repair
Apple Repair
Data Recovery
Virus Removal
Broadband Testing
Remote Support
Network Support
Cloud Services
Computer Security
Details
- Year established: 2003
Highlights and features
- Over 30 years of ICT experience resolving technical issues
- Trading Standards approved for consumer protection
- Remote support available to minimise disruption
- Competitive pricing with transparent service delivery
- Personalised assistance for users of all abilities
Associations and certifications
- Trading Standards Buy With Confidence
What people say
Excellent service
Knowledgeable technician
Prompt repairs
Competitive pricing
Patient assistance
Services
Computer Repair
On-site and in-house repairs for Windows and Apple devices. Specialising in hardware diagnostics, software troubleshooting, and performance optimisation. Covers desktops, laptops, and servers for residential and business clients across Devon.
Apple Repair
Specialist Apple device servicing including MacBooks, iMacs, and iPhones. Battery replacements, logic board repairs, and macOS updates performed by certified technicians. Ensures Apple-specific software and hardware issues are resolved efficiently.
Data Recovery
Advanced recovery of lost or corrupted files from hard drives, SSDs, and memory devices. Utilises specialist tools to retrieve documents, photos, and critical business data with minimal downtime for clients.
Network Support
Business network installation, maintenance, and security solutions. Ensures reliable connectivity, data sharing, and cybersecurity for small to medium enterprises. Includes wired and wireless network configurations.
Remote Support
Secure remote troubleshooting for software issues, email configuration, and system updates. Eliminates need for site visits for many common technical problems, providing rapid resolution from any location.
People
Doug Richmond Computer Services
Owner
With over 30 years of ICT experience, Doug specialises in resolving desktop, laptop, and network issues. Approved by Trading Standards' 'Buy With Confidence' scheme, he provides patient, expert technical support across Devon.
Questions
What areas do you cover?
We provide computer services within a 35-mile radius of Honiton, including Exeter, Sidmouth, Axminster, and East Devon.
Do you repair both PC and Mac devices?
Yes, we offer repairs for all Windows PCs and Apple devices including MacBooks, iMacs, and iPhones.
How experienced are your technicians?
Our lead technician has over 30 years of ICT experience, with expertise in desktop, laptop, and network systems.
Can you help with slow computer performance?
Yes, we offer SSD upgrades and system optimisation to significantly improve computer speed and responsiveness.
Are you Trading Standards approved?
Yes, we're approved under the Trading Standards 'Buy With Confidence' scheme for consumer protection.
Do you offer remote support?
Yes, we provide secure remote assistance for software issues, email configuration, and system updates.
