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Your Home. Your Style. Your Identity.

A Welcoming Escape in the Heart of Hertfordshire

Nestled amidst picturesque Roehyde Way in Hatfield, the Mercure Hatfield Oak Hotel invites you to experience a relaxed and memorable stay. Ideal for both business and leisure travellers, our contemporary hotel boasts a welcoming atmosphere and a wealth of amenities designed to cater to your every need.

Experience Exquisite Accommodation

Step inside our 85 spacious en-suite bedrooms, each meticulously designed to offer a peaceful and comfortable sanctuary. Enjoy complimentary high-speed Wi-Fi, access to Hertfordshire Sports Village, and enjoy the convenience of family and accessible rooms. Upgrade to our luxurious Executive Suite for a truly memorable experience.

Discover Culinary Delights

Indulge in a delightful dining experience at our on-site restaurant. Our talented chefs prepare a variety of delicious dishes using fresh, seasonal ingredients. Enjoy a leisurely breakfast in the morning and savor tempting lunch and dinner options throughout the day.

A Gateway to Exploring the Region

Our prime location in Hatfield provides an ideal base for exploring the captivating landscapes of Hertfordshire. Situated close to London and easily accessible from major motorways, you can easily reach the historical city of St Albans, charming villages, and various attractions in the surrounding area.

Tailored Services for Every Occasion

Mercure Hatfield Oak Hotel offers a comprehensive range of services to meet your every need. Whether you're organizing a business meeting or planning a memorable event, our dedicated team is committed to exceeding your expectations.

  • Meetings & Events: Equipped with modern facilities and flexible layouts, our dedicated conference center can cater to groups of all sizes.
  • Delegate Rates: Enjoy exclusive discounts and tailored packages designed to meet the needs of business travellers.
  • Wedding & Events: Plan the perfect celebration at our picturesque hotel. Our experienced event planners will guide you through every step of the process.

Additional Offerings

Our commitment to your comfort extends beyond just comfortable accommodations. Enjoy complimentary parking, complimentary Wi-Fi, and access to a host of facilities all designed to make your stay truly enjoyable.

Reviews
Positive: The hotel's facilities are generally considered to be of good value, with comfortable and spacious rooms, a good quality breakfast, and polite staff.
Negative: The hotel's cleanliness could be improved, with issues noted in the lobby and corridors, and maintenance is lacking, with problems with heating and air conditioning. The staff appears to be overworked and inattentive at times.

Summary of Reviews

General Observations

  • The hotel's facilities are generally considered to be of good value, but the building appears to be a bit tired and in need of maintenance.
  • Some guests noted that the hotel is good for a quick stay, but lacks in certain areas such as amenities and cleanliness.
  • The staff is often described as polite and welcoming, but sometimes appears to be overworked.

Cleanliness and Maintenance

  • Several guests mentioned that the hotel's cleanliness could be improved, with the lobby and corridors showing signs of dirt and mold.
  • One reviewer mentioned that the dressing gown hook in the bathroom was stuck on with Sellotape.
  • The hotel's maintenance is lacking, with some guests experiencing issues with heating and air conditioning.

Amenities

  • Some guests noted that the hotel could benefit from having more amenities, such as a fridge in the rooms.
  • The bathrooms are equipped with a shower and a bath, but some guests found the soap dispenser to be too high and difficult to reach when in the bath.
  • The breakfast offered by the hotel is generally considered to be of good quality, with a variety of options available.

Service

  • The staff at the hotel is often described as polite and welcoming, but some guests noted that they seemed overworked and inattentive.
  • Some guests experienced long wait times at the reception and for food service.

Rooms

  • The rooms at the hotel are generally considered to be spacious and comfortable, with large beds and powerful showers.
  • Some guests noted that the rooms could benefit from having air conditioning and a fridge.
  • The heating in some rooms is not functioning properly, leaving guests feeling cold.
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