Transform Your Space with Foxwood
Welcome to Foxwood, your premier supplier of quality tiles and bathrooms in Ipswich, Suffolk. Since our establishment in 2000, our aim has always been to inspire our customers to find the very best solutions for their tiling and bathroom projects.
With a modest start, we have grown alongside our customer base and now offer a state-of-the-art showroom, complete with beautiful room-sets, product lines, and unparalleled choice. Our extensive range of traditional and contemporary tiles and bathrooms provides plenty of options for all tastes and budgets, from our stylish starter level range to the full designer package.
Our Services
At Foxwood, we understand that selecting the right products for your project is key. Whether you're undertaking a major refurbishment or simply updating and repairing, we have a broad range of top-quality brands for you to choose from. Our showroom is home to brand leaders in porcelain, ceramic, natural stone, mosaic, and glass tiles, including Porcelanosa, Ca' Pietra, and Edimax. We have bathroom suites from Laufen, Roca, and Burlington, Porcelanosa, and Bagnodesign. Add to these shower enclosures, trays, and screens from Merlyn and Kudos, showers from Aqualisa, and taps from Bristan, Laufen, and Roca.
To enhance our product range, Foxwood also has the Bisque and Zehnder ranges of radiators and heated towel rails available in a choice of colours. Plus, there are ancillary products such as underfloor heated matting, grouts, adhesives, tiling accessories, and the Lithofin range of cleaning and maintenance products. If it's an outdoor project you're undertaking, be sure to ask about our range of Global Stone patio pavers.
We offer all that you need to complete your project with innovative products and finishing touches that will make you glad you discovered Foxwood. Our personal and tailored service, from experienced and knowledgeable staff, will help you make the right choices for your home or business. Their long-established fitting teams take pride in their craft, working carefully to create the perfect results for your scheme.
Why Choose Foxwood?
At Foxwood, we pride ourselves on our commitment to providing exceptional customer service, expert advice, and unparalleled product choice. We understand that every customer is unique, and that's why we offer a tailored approach to meet your individual needs. Whether you're a homeowner looking to renovate your bathroom or a commercial client seeking a comprehensive tiling solution, we're here to help.
Visit Us
We invite you to visit our showroom, open Monday to Friday from 8:00 to 17:00 and Saturday from 8:00 to 13:00. Browse our fantastic tile selection and room sets at your leisure, and take advantage of our bathroom design and larger project consultations by appointment.
Overall Experience
The reviews highlight a mix of excellent and poor experiences with Foxwood. The positive reviews praise the company's polite and professional staff, high-quality workmanship, and excellent customer service. On the other hand, the negative reviews express disappointment with the company's failure to follow through on promises, poor communication, and subpar products.
Staff and Workmanship
Many reviewers praised the staff, particularly Lucy, Neil, Mike, and Steve, for their politeness, professionalism, and expertise. The fitters, including Neil and Mike, were commended for their excellent workmanship and attention to detail.
Customer Service
The company's customer service was a highlight for many reviewers. The staff were described as helpful, friendly, and knowledgeable, with some customers appreciating the lack of pressure to make decisions.
Products and Quality
Some reviewers expressed disappointment with the quality of the products supplied, citing issues with faulty or incompatible items.
Communication and Follow-Through
A few reviewers were unhappy with the company's communication, citing failure to follow through on promises, missed calls, and poor aftersales support.
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