Regain Your Independence with Stechford Mobility
At Stechford Mobility, we pride ourselves on being the Midlands' Premier Mobility Aids Centre, providing a comprehensive range of mobility equipment and services to help individuals regain their independence. With over 40 years of experience and a team of friendly, knowledgeable staff, we are committed to delivering exceptional customer service and support.
Our Mission
Our mission is to provide high-quality mobility products and services that meet the unique needs of our customers, enabling them to maintain their independence and live life to the fullest. We strive to create a hassle-free experience, offering expert advice, installation, and maintenance services to ensure our customers receive the best possible solution for their mobility requirements.
Our Services
We offer a wide range of mobility products, including stairlifts, mobility scooters, powered wheelchairs, riser and recliner chairs, and wheelchairs. Our extensive product range is sourced from leading manufacturers, ensuring our customers have access to the latest innovations and technological advancements. In addition to our products, we provide a variety of services, including stairlift rental, mobility scooter trade-ins, and part-exchange programs, as well as insurance options to provide peace of mind.
Why Choose Us
At Stechford Mobility, we are proud of our reputation for delivering exceptional customer service and support. Our knowledgeable and friendly staff are always happy to help, and we offer a no-obligation home visit service to ensure our customers receive the best possible solution for their mobility requirements. We are a local, family-owned company with over 40 years of experience, and we take pride in our commitment to providing before and after sales service.
Meet the Team
Our team of experts is dedicated to providing exceptional customer service and support. With years of combined experience in the mobility industry, our staff are knowledgeable and friendly, and are always happy to help. We invite you to visit our showroom, where you can meet our team and experience our wide range of mobility products and services firsthand.
Areas We Cover
We are proud to serve the Midlands region, with a dedicated team covering a wide area. We invite you to explore our website to find your nearest centre and learn more about the services we offer in your area.
Exceptional Service and Products
The majority of reviewers have had a positive experience with Ideas in Action, praising the company's exceptional service and products. Many customers have reported having a seamless experience from the initial consultation to the fitting of their stairlift or mobility scooter. The sales and engineering teams have been commended for their patience, understanding, and professionalism, with some clients stating that they felt like family members rather than customers.
Poor Customer Service
One reviewer had a poor experience with Ideas in Action, citing unwelcoming staff and a lack of customer service. The reviewer was told that face masks were required, but there were no face masks available for customers to use, despite the staff not wearing them either.
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