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A Trusted Pharmacist Serving Peterborough for over 50 Years
Graham Young Pharmacy, located within the Thistlemoor Medical Centre, has proudly served the healthcare needs of Peterborough for over half a century. Known for our compassionate care and personalized approach, we are committed to providing exceptional pharmacy services that cater to the diverse needs of our patients.
Our Team of Experts
Our team of experienced pharmacists and pharmacy technicians are highly qualified and dedicated to delivering outstanding healthcare. Led by our dedicated pharmacist-in-charge, we take pride in offering personalized consultations, addressing medication-related concerns, and offering comprehensive advice on medication management.
Comprehensive Services
Beyond simply dispensing medications, we offer a broad range of services to enhance your healthcare experience. These include:
**Medication Management & Consulting
- Medication reviews and optimization
- Medication adherence programs
- Patient education and counseling
- Medication dispensing and collection options
Health & Wellness Solutions
- Free blood pressure checks
- Cholesterol monitoring
- Health & wellness consultations
- Travel vaccinations
Patient-Centered Innovation
We embrace technological advancements to enhance your experience. Our new state-of-the-art dispensing robot allows you to collect your medications 24/7 from a convenient collection point within 48 hours. This innovative service offers increased accessibility and convenience for our patients.
Continuous Commitment
At Graham Young Pharmacy, we are committed to continuous improvement and delivering exceptional service. Our recent management change has brought renewed enthusiasm and a drive to offer innovative solutions and further enhance your healthcare experience. We are excited to embark on this new chapter and remain dedicated to serving the health needs of our community.
Positive and Negative Experiences
Some customers praised the pharmacy's staff, citing excellent treatment, friendly service, and prompt advice. Klaudija Stonyt appreciated the repeat medicine prescription and appointment process, while Kayleigh Handley and Kainat Tanvir praised the helpful and courteous staff, including Mariah, Irena, and Aniqa. Linda Cannon and her husband also had a positive experience with their COVID-19 booster jabs, commending the staff's friendliness and professionalism.
On the other hand, several customers expressed disappointment and frustration with the pharmacy's service. Giedre Vaitiekunaite felt overwhelmed and angry after experiencing a lack of people management, poor workload planning, and disrespect from staff. Seb Gapski had multiple issues with repeat prescriptions, citing constant delays and poor communication. Annie Goddard and Miriam Serban expressed dissatisfaction with the pharmacy's revamped service, citing slow service, insufficient staff, and lack of customer focus.
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