Exceeding expectations through quality and reliability
At Finesse Masonry, we are passionate about creating beautiful and bespoke stonework using traditional masonry techniques. Our team of skilled stonemasons, led by Shaun, has a deep understanding of the craftsmanship and skill that goes into the stonemasons trade. With years of experience and a passion for stone masonry, we provide high-quality stonework services to clients across North Wales, Cheshire, Wirral, Liverpool, and the surrounding areas in the North West UK.
Our Services
We offer a wide range of stonework services, including hand-carved stone lettering and stonework engraving, stonework restoration and stone cleaning, bespoke stone fireplaces and fire surrounds, and more. Our team takes pride in every project we undertake, using only the finest traditional stone chisels and techniques to ensure a bespoke, crisp, and refined finish.
Our stonework restoration and stone cleaning services are designed to restore and preserve traditional, historic, and natural stonework to its former glory. We understand the importance of maintaining the integrity of the stone work, and our team works with precision and care to ensure the highest quality results.
Our bespoke stone fireplaces and stone fire surrounds are built using traditional masonry tools that have been unchanged for centuries. We collaborate with our clients to bring their dreams and ideas to life, creating unique and stunning pieces that are both functional and aesthetically pleasing.
In addition to our bespoke stonework services, we also offer additional masonry services, including new stone builds, stonework fitting, masonry supply, and more. We are dedicated to providing exceptional service and ensuring that our clients receive the highest quality results for their stone masonry projects.
Our Approach
At Finesse Masonry, we believe in the importance of traditional craftsmanship and the value of using high-quality materials. We work closely with our clients to understand their vision and goals, and we take pride in every project we undertake. Our team is dedicated to providing exceptional service, and we are committed to delivering results that exceed our clients' expectations.
Overall Experience
The majority of customers have had a positive experience with Finesse Masonry, praising Shaun's professionalism, reliability, and friendly demeanor. Many have expressed their satisfaction with the quality of workmanship, attention to detail, and excellent communication throughout the process.
Quality of Work
Customers have been impressed with the high-quality work completed by Finesse Masonry, including sandstone sills and hearths, fireplace adjustments, stone pillars, wall repairs, and gate post repairs. The level of craftsmanship and attention to detail have been highlighted as exceptional.
Communication and Service
Shaun's communication skills have been praised, with customers appreciating his regular updates, prompt responses to queries, and willingness to explain every step of the process. His friendly and chatty nature has also been mentioned as a positive aspect of the service.
Negative Experiences
However, there have been a couple of negative experiences reported. One customer had a terrible and unreliable experience, feeling dropped in favor of a bigger job, while another customer had a frightening encounter with a van bearing the company's name.
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