Transforming your home, one piece of furniture at a time.
At Relax Sofas and Beds, we are proud to be a UK-based supplier of high-quality beds, mattresses, sofas, suites, and home furniture. Our mission is to provide our customers with exceptional products, outstanding customer service, and an enjoyable online shopping experience.
Our Story
We combine quality products with superb customer service, ensuring that our customers receive the best possible experience when shopping with us. Our team is dedicated to providing expert advice and guidance to help our customers make informed decisions when choosing their new furniture. We take pride in our ability to offer a wide range of high-quality brands and manufacturers, ensuring that our customers have access to the best possible products at affordable prices.
Our Products and Services
We offer a comprehensive range of products, including sofas and suites, beds and bedrooms, dining room furniture, and living room furniture. Our sofa collections include a variety of styles and designs, ranging from 2-seater to 4-seater sofas, corner sofas, armchairs, and love chairs. Our beds and bedrooms range includes beds, bed frames, mattresses, headboards, and bedroom furniture, while our dining room furniture collection includes dining tables, dining chairs, sideboards, and display cabinets. Our living room furniture range includes coffee tables, console tables, lamp tables, nest of tables, bookcases, and television cabinets.
Our Commitment to Quality
We are committed to providing our customers with the highest quality products and services. We achieve this by partnering with reputable manufacturers and suppliers, ensuring that our products meet the highest standards of quality and durability. Our team is dedicated to providing exceptional customer service, ensuring that our customers receive the best possible experience when shopping with us.
Our Values
At Relax Sofas and Beds, we value our customers, our employees, and our partners. We believe in building strong relationships, based on trust, respect, and open communication. We are committed to providing a safe and healthy work environment, and we strive to minimize our impact on the environment.
Overall Feedback
The reviews for this company vary widely, with some customers having positive experiences while others have had issues with the products and services they received.
Quality of Products
The quality of the products ordered by customers has been a point of contention, with one reviewer stating that the sofa fell apart within six months, while another reviewer praised the quality of their sofa and armchair, stating that they have ordered additional furniture from the company.
Customer Service
The customer service provided by the company has also been a mixed bag, with some reviewers receiving helpful and professional assistance, while others have reported poor service, including being unresponsive to complaints and refusing to acknowledge faults.
Delivery and Refunds
The delivery process has caused some issues, with one reviewer reporting that their mattress was left on the living room floor because it couldn't be taken up a flight of stairs, and another reviewer stating that their order was delayed and they didn't receive a refund until after several weeks, with a deduction for delivery and pickup.
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