Moving you forward, wherever you choose to go.
A Family Tradition in Professional Removals & Storage
Britannia Sandersteads has been a trusted name in removals and storage across London, Croydon and Surrey for over 50 years. We are a family-run company with a deep understanding of the unique challenges associated with moving home, business or even embarking on an international journey.
Comprehensive Expertise Across Removals
Our experienced and highly trained team offers a comprehensive range of services that cater to every aspect of your move. Whether you need help with house removals, business relocations, international moves, or even temporary or long-term storage, we are here to assist you every step of the way.
Tailored Solutions for Your Needs
We understand that every move is unique and therefore tailor our services to your individual requirements. We take the time to listen to your needs and concerns, and create a bespoke plan that meets your specific circumstances.
Home Removals
- Comprehensive home removals to any location
- Careful handling of all furniture and belongings
- Packing and unpacking services available
- Flexible scheduling to suit your needs
Business Removals
- Specialized handling of office equipment and documents
- Minimizing disruption to your business operations
- Project management and planning for a smooth transition
International Removals
- Seamless relocation to any corner of the globe
- Comprehensive documentation and clearance services
- Expertise in moving a diverse range of belongings
Self-Storage & Storage Solutions
- Secure and accessible storage facilities for both short and long-term needs
- Flexible storage plans to fit your requirements
- Secure and fully insured storage solutions
Our Commitment to You
At Britannia Sandersteads, we are committed to providing:
- Professionalism: Our team is highly trained and experienced in all aspects of removals.
- Efficiency: We work diligently to ensure a smooth and timely move.
- Personalized Attention: We take the time to understand your unique needs and requirements.
- Peace of Mind: We are fully insured for your complete peace of mind.
Let us be your trusted partner in your next move. Contact us today for a free consultation and let us help you make your transition seamless and stress-free.
Customer Feedback Summary
This section aims to provide a comprehensive summary of the feedback received from various customers regarding their experiences with Britannia Sandersteads.
Positive Feedback
The majority of the feedback was overwhelmingly positive. Customers appreciated the professional and courteous service provided by Britannia Sandersteads. They praised the company's attention to detail, efficiency, and ability to make the moving process as smooth as possible. The staff was described as friendly, helpful, and responsive to customer needs.
Specific Praises
Several customers highlighted the excellent service they received during their international moves, noting the care and support provided by the team throughout the process. Some appreciated the extra mile the staff went to help with customs, ensuring that all necessary documentation was in order.
Additionally, there were several instances where Britannia Sandersteads demonstrated their commitment to integrity, compassion, and kindness. For example, they provided a heavily subsidized service to a single mother undergoing treatment, and offered support to customers dealing with stressful situations.
Negative Feedback
There was only one negative feedback, which highlighted issues with professionalism, quality, and value. The customer experienced damage to their antiques and pictures, and was left with the clothes they stood in for nearly a week due to access delays. They were also charged nearly 2000 to retrieve their possessions. This customer would not recommend Britannia Sandersteads.
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