Your perfect solution, just a tap away
Our Vision
We are a leading provider of top-quality kitchen and bathroom products, designed to enhance your home and make everyday life easier. Our passion lies in offering innovative, stylish, and reliable solutions that elevate your space and inspire your culinary endeavors.
Who We Are
Founded by a team of industry experts with vast experience in product development and customer satisfaction, we are driven by a deep understanding of your needs. We take pride in offering exceptional customer service, swift delivery, and personalized support throughout your journey.
Our Expertise
Our diverse selection encompasses a comprehensive range of products, including:
- Kitchen Appliances: From state-of-the-art ovens and hobs to sleek microwaves and efficient dishwashers, we offer a comprehensive array of kitchen tools to elevate your culinary experience.
- Kitchen and Bath Fixtures: Discover a diverse selection of stylish kitchen and bathroom taps, sinks, and lighting solutions to enhance the aesthetics and functionality of your space.
- Electrical and Technological Devices: Explore an extensive range of innovative electrical products, including smart lighting, charging stations, and power management systems.
- Appliance and Accessory Deals: Take advantage of our ongoing promotions and exclusive offers to find the perfect appliance for your needs.
Our Commitment
We are dedicated to sustainability and environmental responsibility. Our products are chosen for their energy efficiency, durability, and innovative features that reduce environmental impact. We prioritize ethical practices and responsible manufacturing to create a positive difference in the world.
Join Us
Our mission is to empower you to create a comfortable, functional, and inspiring home. Explore our extensive product selection, exceptional customer service, and commitment to innovative solutions. Discover the perfect products to enhance your home today!
Customer Reviews Summary
Product Quality and Customer Service
The majority of the reviews were positive, praising the product quality, fast dispatch, and excellent customer service. Several customers appreciated the ease of checkout and the durability of the products purchased.
One customer was particularly impressed with the communication from the company, stating that any questions they had before ordering were answered promptly. The company also kept them informed about their order and the product arrived sooner than expected.
Another customer was pleased with the staff's helpfulness, finding a great sink and tap at a good price.
Issues with Customer Service and Product Quality
However, a few customers had negative experiences. One customer reported a damaged fridge freezer upon arrival and a cooker hood that took 10 days to arrive, only to find that it was a different product. They were not offered a refund or any compensation.
Another customer had a terrible experience with customer service regarding a faulty leaky tap. The company suggested that they contact the supplier themselves, which led to a year-long ordeal.
One reviewer experienced awful customer service with no replies to their emails and advised others to go elsewhere. Another customer had an issue with a faulty tap that was not resolved for two months, despite the company's initial good service.
A couple of customers had issues with refunds, one waited three weeks for a refund after returning a sink and another had to wait for a manufacturer to resolve an issue with a faulty tap.
Overall, the majority of customers had positive experiences with Appliance House, praising their customer service and product quality. However, a few customers had issues with customer service and product quality, leading to negative reviews.
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