Business Details
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Expert Plumbing & Heating Services Herefordshire
Neon Heating is a family-run plumbing and heating company with over 35 years of experience serving Herefordshire and surrounding areas. Our team combines traditional values with modern thinking to deliver exceptional workmanship and customer service across a wide range of plumbing and heating solutions. We specialise in gas, oil, LPG, thermal solar, heat pumps, and solid fuel systems, offering tailored advice to meet individual client needs. Our commitment to quality is reflected in our Gas Safe, Oftec, MCS, and Hetas accreditations, as well as our status as approved Worcester Bosch Installers.We prioritise transparency, treating every property with respect and providing regular updates during projects. Our engineers undergo continuous training to stay current with industry advancements, ensuring we deliver reliable, efficient solutions for both residential and commercial clients.
Services
Plumbing Services
Boiler Repairs
Boiler Installations
Bathroom Installations
Servicing
Eco and Renewables
Landlord Certificates
Poultry Heating
Emergency Services
Aga and Rayburn Services
Highlights and features
- 35+ years of combined plumbing and heating expertise
- 24/7 emergency call-out service available
- Gas Safe, Oftec, MCS and Hetas registered engineers
- Free no-obligation quotations for all projects
- Continuous staff training for technical excellence
Associations and certifications
- Gas Safe
- Oftec
- MCS
- Hetas
- Worcester Bosch Installers
What people say
Quick and excellent service
Polite and considerate staff
Professional and reliable
High standard of work
Excellent after-sales service
Services
Plumbing Services
With over 25 years' experience, we handle all plumbing requirements from minor repairs to complete system overhauls. Our Gas Safe registered engineers tackle issues like leaks, blocked drains, and water heater problems while minimising disruption to your property. We combine traditional craftsmanship with modern techniques to ensure durable, efficient solutions for residential and commercial clients.
Boiler Repairs
We provide comprehensive boiler repair services for all major brands including Baxi, Worcester, and Vaillant. Our engineers address common issues like low pressure, ignition failures, and leaks while ensuring compliance with safety regulations. Regular maintenance helps prevent breakdowns and extends equipment lifespan, maintaining optimal efficiency throughout the year.
Bathroom Installations
Our expert team delivers complete bathroom installations tailored to your space and requirements. From traditional layouts to modern wet rooms, we handle all aspects including plumbing, tiling, and sanitaryware fitting. We prioritise minimal disruption while ensuring functional design and quality finishes that enhance property value and daily usability.
Eco and Renewables
We specialise in sustainable heating solutions including air source heat pumps, solar thermal systems, and biomass boilers. Our MCS-certified installations qualify for government incentives like the Boiler Upgrade Scheme. These systems reduce carbon emissions while maintaining efficiency, with expert advice on selecting and maintaining appropriate renewable technologies for different property types.
Landlord Certificates
We provide essential CP12 gas safety certificates for landlords, conducted by Gas Safe registered engineers. Our service includes thorough appliance inspections, compliance verification, and documentation for regulatory requirements. We coordinate directly with agents and tenants to ensure minimal disruption while maintaining legal compliance and tenant safety standards.
People
Neil Brown
Managing Director
With over 35 years in the industry, Neil leads our family-run business with a commitment to quality and customer satisfaction. He oversees all operations while maintaining hands-on involvement in complex projects.
Christina Brown
Director and Secretary
Christina manages administrative operations and client relations, ensuring smooth coordination between engineers and customers throughout project lifecycles.
Austyn Johnson
Plumbing and Heating Engineer
Certified Gas Safe and Oftec engineer with expertise in boiler installations and renewable energy systems, delivering reliable solutions for residential clients.
Darius Wheeler
Plumbing and Heating Engineer
Experienced engineer specialising in plumbing systems and bathroom renovations, known for meticulous attention to detail and customer care.
Ray Gore
Plumbing and Heating Engineer
Skilled technician with extensive experience in solid fuel systems and Aga/Rayburn servicing, ensuring safe and efficient operation of traditional appliances.
Questions
What areas do you cover for plumbing services?
We serve Herefordshire and surrounding counties including Gloucestershire, Worcestershire, Shropshire, and parts of Wales.
Do you offer emergency boiler repair services?
Yes, we provide 24/7 emergency call-outs for boiler breakdowns with a dedicated helpline at 07557 858 174.
Are your engineers certified for gas and oil systems?
All our engineers hold Gas Safe, Oftec, and Hetas certifications with regular training updates to maintain industry standards.
Can you help with renewable heating system installations?
We specialise in MCS-certified renewable systems including heat pumps, solar thermal, and biomass boilers qualifying for government incentives.
Do you provide free quotations for bathroom renovations?
Yes, we offer free, no-obligation quotes for all bathroom installation and renovation projects.
How often should I service my boiler?
Annual servicing is recommended to maintain efficiency, safety, and warranty validity for all boiler types.
