Expert Plumbing and Heating Services, Delivered with a Smile
At Baldwin Salter Ltd, we pride ourselves on being a leading provider of plumbing, heating, and building services in Kent and surrounding areas. Our team of experienced professionals is dedicated to delivering exceptional customer service, ensuring that all our clients receive a high-quality, personalized experience. With years of industry expertise, we offer a comprehensive range of services designed to cater to the diverse needs of our customers, from residential to commercial projects.
Our Services
We understand that every project is unique, which is why we offer a tailored approach to meet the specific requirements of our clients. Our services include:
- Commercial Plumbing and Heating: We provide full installation, repairs, and servicing for commercial gas and plumbing systems, along with legionella risk assessments and preventative maintenance programs.
- Domestic Plumbing and Heating: Our experts can assist with any domestic plumbing and heating needs, including boiler repairs, servicing, and installations.
- Building and Maintenance Services: We offer a wide range of building services, including PVC windows and doors, groundworks, and rubber roofing.
- Marine LPG Services: Our team is experienced in providing LPG services for marine applications.
- LPG Catering Services: We provide LPG catering services for commercial and residential clients.
- Air Conditioning Services: We install, maintain, and repair air conditioning systems for commercial and domestic clients.
- Showroom and Trade Counter: Visit our showroom and trade counter to explore our extensive range of plumbing supplies and consumables.
Our Commitment to Excellence
At Baldwin Salter Ltd, we are committed to delivering exceptional customer service, ensuring that our clients receive a personalized experience tailored to their specific needs. Our experienced team is dedicated to providing a fast, friendly, and efficient service, with a focus on quality, reliability, and affordability. We strive to build long-term relationships with our clients, ensuring that they receive a comprehensive and tailored solution for all their plumbing, heating, and building needs.
Our Accreditations
We are proud to be accredited by Gas Safe (Reg. 204983) and OFTEC (Reg. 102624), ensuring that our clients receive the highest level of service and quality from our experienced professionals.
Customer Experiences with Baldwin and Salter
Positive Reviews
Many customers have praised Baldwin and Salter for their excellent service, professionalism, and expertise. Some have highlighted the company's prompt response, efficient work, and helpful staff. Several reviewers have mentioned that the company's engineers are efficient, tidy, and thorough, with a lovely manner. Many have also praised the company's ability to go the extra mile for their customers.
Negative Reviews
On the other hand, some customers have expressed dissatisfaction with the company's service. Some have reported instances of no-shows, cancellations, and unprofessional behavior from the engineers. A few reviewers have mentioned that the company's engineers have caused more problems than they solved, leaving customers without hot water and central heating. Some have also complained about being overcharged for unnecessary work or being blamed for faults that were not their responsibility.
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