Expert Appliance Repair, Delivered with a Smile
At Around The Bend Plumbing, we're a family-run business dedicated to providing professional, reliable, and efficient plumbing and central heating services to homes and businesses in Brighton, Hove, Eastbourne, and beyond. With years of experience, our team of expert plumbers and central heating engineers are highly capable and love nothing more than helping you get your home or business back in working order. Whether you have a burst pipe, a faulty boiler, or a clogged drain, we're here to help.
Our Services
Our comprehensive range of services includes kitchen plumbing, bathroom plumbing, radiators, toilet/sink unblocking, plumbing repairs, burst pipes, water leaks, central heating maintenance, central heating repairs, power flushing, immersion heaters, boiler services, and boiler repairs. Whether you're in need of emergency assistance or routine maintenance, our team is available 24 hours a day, 7 days a week to provide you with a prompt and efficient solution to your plumbing and central heating needs.
Our Commitment
We understand that the worst can happen at any time of day or night, which is why we're committed to being with you within 90 minutes of your initial call. Our team is dedicated to providing you with a fast, efficient, and reliable service that gets your home or business back to normal as quickly as possible. With a 3-month guarantee on all repair work and a 12-month guarantee on installations, you can trust that we stand by the quality of our work.
Why Choose Us?
As a family-run business, we pride ourselves on our ability to tailor our services to your specific requirements, ensuring that you receive a personalized and caring approach to your plumbing and central heating needs. We're committed to providing you with a safe and trusted solution to your plumbing and central heating issues, and we aim to build long-lasting relationships with our customers.
Overview of Reviews
The majority of the reviews for this plumbing company are extremely positive, with only one negative review standing out. The primary reason for the positive reviews is the company's prompt and professional service, including competitive pricing and friendly engineers.
Reasons for Satisfaction
The company's prompt response to emergency calls, even in the middle of the night, is a major plus. Engineers arrive on time and are professional in their approach, explaining the issue and proposed solution clearly. The company's competitive pricing is also a major advantage, with many customers noting that the price was fair and better than other quotes they received.
Reasons for Dissatisfaction
One customer, Kate Hudson, was left feeling ripped off after being charged an excessive amount for a simple job. The plumber spent several hours "researching" showerheads before returning with two options, and the customer was not impressed with the final bill.
Specific Complaints
Mark, a disgruntled customer, shared a similar experience, noting that the plumber charged an exorbitant hourly rate and took their debit card details over the phone. Additionally, the plumber returned the next day to "check and secure" the leak, adding to the already high cost.
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