Driving Your Business Forward with Effective Packaging Solutions
A Rich Heritage, A Focused Future
Nestled on the banks of the historical River Thames in Gravesham, W. E. Roberts boasts over 60 years of expertise in providing innovative packaging solutions across the South East of England. Founded in 1958 by William Edward Roberts and his son Alan, our family-owned business has evolved into one of the largest independent corrugated manufacturers in the UK.
Experience & Expertise
Our unwavering dedication to client satisfaction, coupled with our skilled team and advanced technology, allows us to offer a comprehensive range of packaging services. We specialize in:
Packaging Solutions
- Bespoke corrugated cases and trays
- Cardboard boxes in a variety of sizes and configurations
- Protective packaging solutions
- Extensive range of trade and ancillary items
Custom & Bespoke Options
- Specialist small bespoke runs of custom box sizes and configurations
- High-quality bespoke packaging and display solutions tailored to your unique needs and brand identity
- Comprehensive print finishing and additional services such as film laminations, foil blocking and various varnishes
Innovation & Sustainability
We proudly invest in the latest technological advancements to ensure sustainable production methods and efficient processes. Recent investments include:
- ePS Escada W. E. Roberts has implemented the ePS Escada profiling and Syncro corrugator control systems to streamline production and minimize environmental impact.
- New Avanti materials handling equipment boosts production capacity and efficiency.
- Advanced lamination and gluing technology ensures precise and durable packaging solutions.
Continuous Improvement & Customer Focus
At W. E. Roberts, we proudly uphold our commitment to continuous improvement and environmentally responsible practices. We actively seek feedback from our valued clients to enhance our services and tailor them to their specific needs.
Our Values
Our core values guide us in everything we do:
- Integrity: We uphold the highest ethical standards and maintain open communication with our clients.
- Innovation: We embrace new technologies and sustainable practices to enhance our offerings.
- Customer focus: We prioritize client satisfaction and maintain responsive and personalized communication.
- Teamwork: We foster collaboration and encourage open communication throughout our team.
Summary of Customer Reviews
Customer Satisfaction
----------------
Most customers are highly satisfied with WE Roberts' products and services. They praise the quality of the products, the efficiency of the delivery, and the excellent customer service. Several customers have been using WE Roberts for many years and continue to do so due to their positive experiences.
Positive Feedback
----------------
- High-quality products
- Efficient delivery times
- Excellent customer service
- Friendly and responsive staff
- Customizable packaging solutions
- Reliable and punctual deliveries
Negative Feedback
----------------
However, a few customers have experienced issues with their orders. Some of the negative feedback includes:
- Incorrect or missing orders
- Lack of communication and unresponsiveness
- Poor handling of issues and complaints
- Low-quality products
Be the first to review W.E. Roberts.
Write a Review
