At School Days Direct, we are a family-owned Schoolwear store offering in-house embroidery and printing services. We take great pride in our friendly and knowledgeable approach, providing quality products at affordable prices to schools and businesses alike. Our team is dedicated to ensuring that every customer receives exceptional service, and we strive to build long-lasting relationships with our clients.
Our Story
With over 23 years of experience in the industry, we have established ourselves as a trusted supplier of school uniforms, sportswear, and workwear. We have had the pleasure of working with over 90 schools nationwide, providing them with our expert knowledge and high-quality products. Our in-house embroidery and printing facilities allow us to offer a comprehensive range of services, from designing and launching new uniforms to providing staff uniform discounts.
Our Services
We offer a wide range of services to cater to the needs of schools and businesses. Our expert team provides help and advice with designing and launching a new uniform, making the process seamless and efficient. We also offer an easy online ordering procedure for parents, with multiple delivery options available, including delivery to home, delivery to school, or collect from store. Our comprehensive product range includes general Schoolwear, Sportswear, and Workwear, ensuring that we have something for everyone.
Our in-house embroidery and print team ensures that orders are processed quickly, efficiently, and to a high standard. We also offer staff uniform discounts to schools that we supply, making it a great value-added service for our clients. Our store is fully equipped with 2 changing rooms and is fully air-conditioned, allowing for a comfortable experience for our customers. Free parking is also available outside the store, making it convenient for our clients.
What Our Clients Say
As a family business, customer satisfaction is extremely important to us. We aim to provide the best service we can, and our clients have been kind enough to share their experiences with us. From good quality uniforms to exceptional service, our clients have praised our attention to detail and commitment to excellence.
Overall Experience
The majority of customers had a positive experience at the store, with many praising the staff for their helpfulness and efficiency. However, there were a few instances of poor customer service and dissatisfaction with the quality and price of the products.
Staff Performance
The staff were generally commended for their helpfulness, patience, and efficiency. However, there were a couple of instances where customers felt the staff were rude and had a poor attitude.
Product Quality and Price
Some customers were disappointed with the quality and price of the products, particularly the school cardigans. A few felt that the prices were too high for the quality provided.
Convenience and Location
The store's location and availability of school uniforms were seen as convenient by many customers. However, parking was a problem during peak periods, and some customers found the store to be quite busy.
Customer Service
The customer service at the store was generally good, with staff members going out of their way to help customers. However, there were a couple of instances of poor customer service, particularly with regards to handling complaints and providing refunds.
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