Creating Unforgettable Memories, One Bouncy Castle at a Time!
Welcome to WOW Bouncy Castle Hire, the premier provider of bouncy castles and games for hire in the UK. Our journey began in 2009 when we were let down by a company that failed to deliver a bouncy castle for a children's birthday party. We understand the importance of making memories and ensuring that kids have an unforgettable experience. This is why we decided to set up our own company, dedicated to providing top-quality bouncy castles and games to hire at affordable prices.
Over the years, we have worked tirelessly to build our reputation on excellent customer service, price, and reliability. We started with a few castles and have since invested heavily to expand our range to include a wide variety of fantastic bouncy castles and games. Our selection includes themed castles, slide castles, obstacle course slides, inflatable games, fun foods, giant garden games, rodeo bulls, sumo suits, and photo booths. We also offer added extras such as popcorn machines, marquees, and generators to make your party even more special.
Our Services
At WOW Bouncy Castle Hire, we offer a comprehensive range of services to ensure that your party or event is a huge success. Our bouncy castles are available for hire for kids and adults alike, and we cater to a wide range of themes and occasions. From small, intimate gatherings to large-scale events, we have the expertise and resources to provide you with the perfect solution.
Our bouncy castles are carefully maintained and cleaned to ensure that they are safe and hygienic for use. We also provide a comprehensive setup and takedown service, so you don't have to worry about a thing. Our team is dedicated to providing exceptional customer service, and we are always on hand to answer any questions or concerns you may have.
What Sets Us Apart
So, what sets us apart from other bouncy castle hire companies? At WOW Bouncy Castle Hire, we pride ourselves on our commitment to excellence in everything we do. We understand the importance of building trust with our customers, and we strive to deliver exceptional service, every time. Our reputation is built on years of great customer service, price, and reliability, and we are proud to say that we have built a loyal customer base over the years.
Overall Experience
The majority of customers had a positive experience with the bouncy castle hire company, praising their smooth process, courteous staff, and high-quality bouncy castles. Many customers appreciated the prompt and respectful delivery and setup of the castles, and the kids had an amazing time playing on them.
Issues with Customer Service
However, a few customers experienced poor customer service, including rude behavior towards children, lack of apology or remorse, and unprofessional attitude. One customer was also left disappointed and distressed when the company cancelled their booking at the last minute without explanation.
Additional Fees and Miscommunication
Some customers had issues with additional fees, such as a 20 add-on cost for using the bouncy castle in a hall, which was deemed unnecessary and excessive. Another customer was promised a refund but didn't receive it, leading to feelings of embarrassment and frustration.
Be the first to review Wowbouncycastles.
Write a Review
