Indulge in the perfect cup, every time
At Fresco, we are passionate about delivering the finest quality gourmet flavoured coffee and loose tea to our customers. Our family-run business was established in 2006, and since then, we have been dedicated to providing an exceptional customer experience. We take pride in our extensive range of over 100 flavoured coffee varieties, carefully crafted using natural flavourings and responsibly sourced from some of the finest soils around the world.
Our Services
Our online shop offers a wide range of products, including flavoured coffee beans, ground coffee, decaffeinated coffee, and instant coffee. We also stock a variety of teas, hot chocolate, Monin syrups, sweets, grinders, kitchenware, speciality gift sets, foil bags, printed labels, and accessories. Whether you're looking for a sweet treat or a unique gift, we have something for everyone. Our next-day delivery service ensures that your chosen products arrive at your doorstep promptly, and we accept a wide range of payment options to make your shopping experience as convenient as possible.
Our Expertise
We're not just coffee lovers; we're experts in our field. Our beans are sourced responsibly from the finest soils in the world, giving our coffee that extra special taste. We use natural flavourings to provide sugar-free coffee that allows the true flavour to extract itself during the brewing process. Whether you're a coffee connoisseur or just discovering the world of gourmet coffee, we're confident that you'll find something to suit your taste buds.
Fresco Coffee Club
If you're as passionate about coffee as we are, you might enjoy our subscription-based coffee club. As a member, you'll receive a new and exciting blend delivered to your door each month, along with a regular newsletter and exclusive discount offers. It's the perfect way to try out new flavours and stay up-to-date with the latest trends in the world of coffee.
Why Choose Fresco
At Fresco, we're committed to providing exceptional customer service, quality products, and unbeatable value for money. We're proud of our reputation for excellence, and we're confident that you'll love our products just as much as we do. So why not browse our online shop today and discover the world of Fresco gourmet flavoured coffee and loose tea?
Fresco Coffee Shop & Cafe Reviews
Overview
Fresco Coffee Shop & Cafe has a mixed bag of reviews, with customers experiencing a range of issues, from rude staff and incorrect orders to dirty tables and a lack of customer service. However, there are also positive reviews, praising the cafe's friendly staff, delicious food, and welcoming atmosphere.
Positive Reviews
A few customers have had a pleasant experience at Fresco Coffee Shop & Cafe, praising the friendly staff, quick service, and tasty food. One customer, Mim Edmands, enjoyed a full English breakfast and hot dog, while another, Irene Paddison, appreciated the staff's knowledge about allergens and the delicious lemon and elderflower cake. Other positive comments include great value for money, a welcoming atmosphere, and dog-friendly facilities.
Negative Reviews
Unfortunately, the majority of reviews are negative, highlighting several issues. Some customers reported rude staff, incorrect orders, and a lack of customer service. For instance, Fiona Cardwell experienced three incorrect orders and rude staff, while Kevin Bullas was ignored at the counter for several minutes. K. K. KaKe had a similar experience, with aggressive staff, incorrect orders, and dirty tables. Sam Ogilvie found the coffee weak and tasteless, and the food deep-fried and smelly. Jay also had a negative experience, noting that the staff were rude and unwilling to help, and tables were left uncleared for over 45 minutes.
Issues with Staff and Customer Service
A common theme in the negative reviews is the rude and aggressive behavior of the staff, particularly the manageress. Several customers reported feeling bullied and belittled by the staff, with one even being asked to leave the cafe. This lack of customer service and respect for patrons is a significant issue for Fresco Coffee Shop & Cafe.
Food Quality and Hygiene
Another common issue mentioned in the reviews is the quality of the food and the cleanliness of the cafe. Several customers noted that the food was either incorrectly prepared or not up to standard, and some mentioned dirty tables and a lack of hygiene practices.
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