Transform Your Home with Our Expertise and Attention to Detail
At Headway Windows, Doors & Conservatories, we take pride in being a local, family-run business that has been serving Whitstable, Herne Bay, Canterbury, and Kent for over 40 years. Our team is dedicated to providing exceptional service, high-quality products, and a hassle-free experience that sets us apart from other double glazing companies.
Our Mission
Our mission is to provide top-notch windows, doors, and conservatories that not only enhance the aesthetic appeal of your home but also provide energy efficiency, security, and durability. We believe in building long-term relationships with our customers by providing personalized service, expert advice, and unparalleled workmanship. Our commitment to excellence has earned us accreditations from reputable organizations such as Trading Standards, FENSA, Which Trusted Trader, and Checkatrade.
Our Products and Services
We offer an extensive range of windows, doors, and conservatories that cater to diverse tastes, styles, and budgets. Our products are carefully crafted to provide optimal insulation, security, and style. From traditional timber windows to modern PVCu and aluminum frames, we have a solution that suits your unique needs. Our conservatories are designed to expand your living space, enhance your lifestyle, and add value to your property.
What Sets Us Apart
At Headway, we take pride in our attention to detail, from the initial consultation to the final installation. Our team of experts is dedicated to listening to your needs, providing personalized advice, and ensuring that every project meets the highest standards of quality and craftsmanship. Our commitment to excellence is reflected in our customer reviews, ratings, and testimonials.
Our Commitment to You
We believe in building trust and relationships, not just making sales. Our goal is to provide you with an exceptional experience that exceeds your expectations. We are passionate about our products and services, and we strive to provide you with the best possible solutions for your home. Whether you're looking for energy-efficient windows, stylish doors, or a bespoke conservatory, we're here to help you achieve your goals.
Overall Experience
Most customers have reported a positive experience with Headway Windows, praising their professional and friendly service, high-quality products, and efficient installation process. Many reviewers have recommended the company to others, highlighting their excellent customer service, attention to detail, and competitive prices.
Positive Aspects
- Friendly and professional staff
- High-quality products and installations
- Efficient and timely service
- Competitive prices
- Good communication and follow-up
Negative Aspects
- One customer experienced poor communication and a lack of response to their warranty claims, which was eventually resolved.
- Another customer was unhappy with the installation of their door, citing issues with the glass and a lack of communication from the company.
Common Themes
- Professionalism and friendliness of staff
- Quality of products and installations
- Efficiency and timeliness of service
- Good communication and aftercare
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