Transforming Spaces, Enhancing Lives
Super Seal Window Systems Ltd is a leading manufacturer of Double Glazed PVC Windows and Doors, specializing in the trade sector and homeowners. Established in 1990, our commitment to quality, security, and energy efficiency has earned us a reputation as one of Northern Ireland's most trusted suppliers of uPVC windows and doors.
Our History
Founded by Kenneth Taylor, Super Seal started out with a simple yet ambitious goal: to be recognized as a highly customer-focused supplier of uPVC windows and doors. Today, we are proud to be a highly successful family-run business, supplying trade installers throughout Northern Ireland and the Republic of Ireland with products of superior quality.
Our Philosophy
At Super Seal, we strive to maintain high levels of quality in all our products and to constantly improve on the windows and doors which we offer. Energy efficiency is at the forefront of all our product designs, while security has always been a primary concern. Our range of PVC doors and other products utilize Safeware security hardware accredited by the 'Secured by Design' police initiative, so homeowners can rest easy, while those in the trade can be sure of offering their customers secure and desirable products.
Our Services
We offer a comprehensive range of products and services, including:
- Double Glazed PVC Windows and Doors
- GRP Composite Doors (Fire Doors & Secure By Design Doors)
- Aluminium Windows and Patio Doors
- Tilt/Turn Windows
- Vertical Sliding Sash Windows
- Fully Reversible Windows
- PVC Doors
- Composite Doors
- Patio Doors
- Panel Doors
- French Doors
- Sculpted Windows & Doors
Our Commitment
At Super Seal, we are committed to providing unparalleled levels of customer service, and to constantly improving our products and services to meet the evolving needs of our customers. We aim to form successful working relationships with our customers for the benefit of all parties.
Our Environmental Goals
We are committed to supporting Government policies and ensuring that our projects and operations meet national and local needs, supporting the sustainable development of communities. Our Environmental Management Includes:
- Reduction of waste levels from company processes, and where practical, recycling waste materials.
- Monitoring of scrap material levels.
Poor Customer Experience
The reviews highlight a prevailing sense of dissatisfaction among customers, with many expressing frustration and disappointment with the company's products and services.
Product Quality Issues
Multiple reviewers have reported issues with the quality of the company's windows and doors, citing problems such as leaks, poor installation, and overall poor quality. These issues have led to ongoing problems and frustration for the customers.
Poor Communication and Customer Service
Several reviewers have reported poor communication and customer service, including unreturned phone calls, lack of follow-up, and unhelpful staff. This has led to a sense of neglect and disregard for customers' needs.
A Positive Note
However, one reviewer did report a positive experience, citing a wide range of choices, motivated and friendly staff, and a skilled workforce.
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