Empowering Your Business, Enhancing Your Success
At Coxbench Hall Residential Care Home, we pride ourselves on providing "person-centred" care, which means we take the time to assess each resident's needs to ensure we are meeting them and providing the best possible care for each individual. Our beautiful late 18th-century Hall is set in 3 acres of gorgeous gardens, providing a peaceful and picturesque oasis just outside of Derby.
Our Facilities and Services
Our main house has thirty-five beautiful, individually styled bedrooms, each designed to make our residents feel completely at home. We also have four Close Care Apartments, providing retirement living in a secure, picturesque, and convenient location. Our facilities are designed to meet the needs of our residents, with great amenities such as high-speed internet, in-house hair appointments, and trips out (when allowed). We also have a range of activities and events to keep our residents engaged and entertained.
Our Care and Support
We understand that the decision to move into residential care, and the process of finding a care home, can be a daunting prospect. That's why we're committed to providing a warm and welcoming environment, where our residents can feel safe and supported. Our caring and experienced team are dedicated to providing the highest level of care and support, tailored to each individual's needs. We offer respite care, permanent care, and day-time care, and our prices are tailored to individual needs.
Our History and Mission
Coxbench Hall Residential Care Home has a long history of providing high-quality care and support to our residents. Our mission is to provide a warm, welcoming, and supportive environment, where our residents can feel at home and live life to the fullest. We're rated GOOD by the Care Quality Commission, and we're committed to continually improving our services to meet the evolving needs of our residents.
About Our Team
Our team is dedicated to providing the highest level of care and support to our residents. We're passionate about what we do, and we're committed to making a positive difference in the lives of our residents. Our team is trained and experienced in providing person-centred care, and we're committed to continually improving our skills and knowledge to meet the evolving needs of our residents.
General Opinion
Reviews of Coxbench Hall are mixed, with some users expressing disappointment and frustration, while others praise the care home's staff, facilities, and atmosphere.
Caring Staff and Atmosphere
Several reviewers praised the staff at Coxbench Hall, describing them as "lovely", "warm", and "genuine". They appreciated the effort made to ensure residents feel valued and engaged, with activities and tasks tailored to their needs.
Facilities and Food
The care home's facilities, including the grounds and building, were described as "glorious", "charming", and "well-maintained". The food was also praised, with one reviewer mentioning that their loved one had started eating well again.
Lack of Empathy
One reviewer expressed disappointment and frustration with the lack of empathy and compassion shown by the staff after their mother's passing. They felt that the staff should have reached out with condolences, but instead, it seemed that "money is obviously the most important issue".
Subpar Care
Another reviewer mentioned that their brief experience at Coxbench Hall fell short of their expectations, leading them to seek care elsewhere.
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