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At Norwood Veterinary Group, we understand that your pets are an integral part of your family, and we're dedicated to providing them with the highest level of care and compassion. Our team of experienced veterinarians, nurses, and support staff are committed to delivering exceptional veterinary services to ensure the health and well-being of your beloved pets. With two convenient locations in Beverley and Kingswood, we're proud to serve the community with a wide range of veterinary services, including routine check-ups, vaccinations, surgical procedures, and emergency care.
Our Services
At Norwood Veterinary Group, we offer a comprehensive range of veterinary services designed to meet the unique needs of your pets. From routine check-ups and vaccinations to surgical procedures and emergency care, our team of experienced veterinarians and nurses are equipped to provide the highest level of care for your pets. Our services include:
- Routine check-ups and vaccinations
- Surgical procedures, including spay and neuter services
- Diagnostic services, including radiography and laboratory testing
- Emergency care and urgent treatment
- Pet health plans and preventative care programs
- Flea and worm treatment
- Pet registration and online services
Our Practice
At Norwood Veterinary Group, we're proud of our rich history, dating back to 1954 when our practice was founded by John Crooks. Over the years, we've evolved from a traditional mixed practice to a modern, high-quality first-opinion service with a wide range of diagnostic and surgical equipment, as well as hospitalization facilities for the pets of Beverley and the surrounding area. In 2021, we expanded our services to include a second surgery in Kingswood, enabling us to provide our highest quality care to a wider community.
Our Team
Our team of experienced veterinarians, nurses, and support staff are dedicated to providing exceptional care for your pets. Our veterinarians have many years of experience between them and regularly update their skills to keep abreast of current thinking in veterinary medicine. Our nurses have a passion for making your pet's stay with us as comfortable as possible, while our friendly and helpful reception team strive to make your interaction with us as stress-free and relaxed as possible.
Our Mission
At Norwood Veterinary Group, our mission is to provide a professional, caring, and compassionate veterinary service to our clients, their pets, and the wider community, whatever their needs. We aim to deliver exceptional care and service, always putting the needs of our clients and their pets first.
Mixed Reviews for Norwood Veterinary Group
Positive Experiences
The majority of reviewers had a positive experience with Norwood Veterinary Group, praising the caring and professional staff, efficient service, and high-quality care for their pets. Some reviewers appreciated the practice's availability and flexibility, with one reviewer noting that they were seen the same day they registered their pet. Many reviewers thanked the vets and nurses for their dedication, kindness, and skills, resulting in successful treatments and happy outcomes for their pets.
Negative Experiences
However, some reviewers had disappointing and frustrating experiences. One reviewer reported a traumatic experience with their cat, who developed seizures and infections after surgery, and was unhappy with the practice's handling of the situation. Another reviewer felt that the reception staff were rude and unfriendly, requiring customer care training. A few reviewers experienced delays in receiving test results or callbacks from the vets, leading to disappointment and frustration.
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