Quality Products with Good Old Fashioned Service
At Brundall Home Hardware, we pride ourselves on providing quality products with good old-fashioned, competitive prices, and exceptional service. Our award-winning village store is a treasure trove of surprises, with a vast range of products that cater to all your needs. We are not just a hardware store, but a community-centred retail hub that offers a unique shopping experience.
Our Services
We offer a wide range of services that cater to your gardening, pet care, home improvement, and DIY needs. Our garden centre is a hidden gem, where you can discover a vast range of plants, gardening tools, and accessories. Our Frenchic Paint range, introduced in 2021, has become a best-seller and is a testament to our commitment to providing high-quality products. Our pet supplies section is carefully curated to ensure that your furry friends receive the best care possible. Our Home & DIY section is a treasure trove of over 11,000 individual product lines, making us a one-stop-shop for all your home improvement needs.
Our Story
Brundall Home Hardware is an independent business owned and operated by Rev'd Andrew and Alison Bevan since February 2005. With a passion for providing exceptional service and quality products, we have transformed the former Brundall Pet and Hardware into a thriving community-centred retail hub. Our dedicated team of experienced staff, who all live within a short walking distance of the shop, are committed to providing you with a personalized shopping experience.
Our Awards and Recognition
We are proud to have been voted Broadland Retailer of the Year 2024, a testament to our commitment to excellence in customer service and community engagement. Our award-winning store is a reflection of our hard work and dedication to providing the best possible shopping experience for our customers.
Our Commitment to You
At Brundall Home Hardware, we are committed to providing you with the best possible shopping experience. Our prices are competitive, and our service is exceptional. We believe in building long-term relationships with our customers and are dedicated to ensuring that you leave our store feeling satisfied and valued.
Range of Products and Staff Knowledge
The majority of customers have praised the shop's wide range of products, stating that they can buy almost anything they need. The staff have also been commended for their knowledge and helpfulness, with many customers mentioning that they are enthusiastic and friendly.
Covid-19 Measures
Several customers have mentioned that the shop has implemented effective measures to maintain social distancing, with one-way systems and polite and helpful staff who ensure customer safety.
Customer Service
The shop's customer service has been consistently praised, with customers appreciating the store's willingness to go the extra mile to meet customer needs. Many have highlighted the staff's helpfulness in locating specific products, assisting with purchases, and delivering items to customers' homes.
Quirks and Local Charm
Some customers have mentioned the shop's quirky layout, with many products spread throughout the store. Others have praised the store's charm, mentioning its inclusion of a garden centre and the proprietor's dual role as a vicar.
Only Minor Criticisms
A few customers have noted that the store is a bit busy and that the parking is limited. One customer mentioned that the store's layout can be a bit cramped, requiring customers to be mindful of social distancing guidelines.
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