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Business Details
36 Years
experience
Award-Winning Audio Visual Integration Services
Universal AV Services is an award-winning audiovisual integration specialist with over 30 years of experience in consulting, designing, and integrating innovative audiovisual solutions. We specialise in communication solutions that facilitate agile, hybrid, and collaborative environments across all sectors through AV services. Our team of experienced professionals combines technical expertise with a client-centric approach, ensuring solutions are tailored to meet specific business needs while remaining intuitive to use. We prioritise understanding client requirements, nurturing long-term relationships, and delivering projects on time and within budget. Our ISO 9001 and ISO 14001 accreditations reflect our commitment to quality and environmental responsibility.

We invest in continuous training for our engineers and maintain partnerships with leading manufacturers to provide cutting-edge technology. Our services span from initial consultation and design to installation, maintenance, and bespoke training programs. Customer testimonials highlight our reliability, comprehensive project management, and ability to transform complex AV requirements into seamless solutions. We are dedicated to corporate social responsibility, supporting local communities and environmental initiatives. With regional offices across the UK, we deliver consistent, high-quality service nationwide.
Services
AV Consultancy Commercial AV Design System Installation Project Management Maintenance Services
Details
  • Year established: 1990
Highlights and features
  • We have over 30 years of experience in audiovisual integration.
  • Our ISO 9001 and ISO 14001 accreditations ensure quality and environmental standards.
  • We provide end-to-end solutions from consultation to aftercare training.
  • Our engineers hold specialist qualifications including CTS and PRINCE2 certifications.
  • We maintain partnerships with leading AV manufacturers for cutting-edge technology.
Associations and certifications
  • ISO 9001
  • ISO 14001
  • CHAS
  • Construction Line Gold
What people say
Reliable service Experienced team Timely delivery Comprehensive solutions Excellent support
Update Listing
Services
AV Project Management
Our PRINCE2-certified project managers oversee AV installations from concept to completion. We establish clear goals, manage resources, and conduct risk assessments while maintaining ISO 9001 standards. Our team coordinates installations, ensures quality control, and provides transparent communication throughout the project lifecycle. Clients benefit from timely delivery and adherence to budgetary constraints.
Commercial AV Design
We create tailored audiovisual systems aligned with business objectives and spatial requirements. Our CTS-qualified designers collaborate with architects and stakeholders to develop intuitive solutions for meeting rooms, lecture theatres, and hybrid workspaces. The process includes needs assessment, infrastructure evaluation, and user accessibility considerations.
AV Maintenance Services
We offer comprehensive maintenance packages including preventative visits and bespoke warranties. Our engineers perform system servicing, issue diagnostics, and provide replacement equipment during repairs. Administration warranties cover equipment return processes, while custom agreements address specific client requirements for critical AV infrastructure.
Audio Visual Consultancy
Our consultants provide expert guidance on AV technology selection and implementation strategies. We work with design teams to integrate AV solutions into architectural plans, ensuring compatibility with existing infrastructure. Services include needs analysis, product demonstrations, and lifecycle cost modelling for informed decision-making.
Commercial AV Installations
We deliver end-to-end AV system installations with certified engineers holding ECS/CSCS and specialist safety qualifications. Our process includes pre-site equipment testing, discreet cabling solutions, and integration of control systems from manufacturers like Crestron and Extron. Installations follow ISO 9001 quality standards with post-completion snagging support.
Questions
What sectors does Universal AV work with?
We provide audiovisual solutions for corporate, education, healthcare, hospitality, and public sector clients across the UK.
Are Universal AV's engineers certified?
Our engineers hold CTS, PRINCE2, ECS/CSCS, and manufacturer-specific certifications ensuring technical excellence and safety compliance.
Do you offer maintenance contracts?
Yes, we provide administration warranties (1-3 years) and bespoke maintenance agreements with preventative servicing options.
Can you handle large-scale AV projects?
Our ISO 9001-certified project management team successfully delivers complex multi-site installations with transparent communication throughout.
Do you provide AV training?
We offer on-site user acceptance training, group sessions, and bespoke programs to ensure optimal adoption of installed systems.
Are your AV solutions future-proof?
We design scalable systems with leading manufacturers' roadmaps, ensuring technology remains adaptable to evolving business needs.