Shop Now and Stay Fabulous with Tilletts
Tilletts is a renowned online fashion store, offering an extensive range of clothing, accessories, and footwear for women of all shapes and sizes. Established in 2012, we have rapidly grown to become a popular destination for fashion-conscious women looking for affordable, high-quality, and stylish products. With over 15,000 reviews rated "Excellent" on Trustpilot, we have built a reputation for delivering outstanding customer service and exceptional value for money.
At Tilletts, we pride ourselves on our ability to source and create fashionable clothing that not only looks great but also feels comfortable and affordable. Our in-house design team works tirelessly to create unique and contemporary pieces that reflect the latest trends and styles. From dresses, tops, and bottoms to co-ords, knitwear, and accessories, we have something for everyone.
Our collection includes a wide range of clothing starting from size 8 to size 26, ensuring that every woman can find something that suits her style and body shape. We believe that every woman deserves to look and feel her best, and our range of sizes and styles reflect this commitment.
In addition to our extensive clothing range, we also offer a wide selection of accessories, including bags, hats, fans, scarves, and sunglasses. Our footwear collection features a variety of styles, from trainers and shoes to heels and sandals, ensuring that our customers can find the perfect pair of shoes to complement their outfit.
Our Services
At Tilletts, we are committed to delivering an exceptional shopping experience to our customers. We offer a range of services designed to make shopping with us as easy and convenient as possible.
Our user-friendly website features a range of helpful tools, including a "New Arrivals" section, where customers can find the latest additions to our collection, and a "Holiday Shop" section, featuring clothing and accessories perfect for your next getaway. Customers can also create an account, sign up for our newsletter, and subscribe to keep up-to-date with the latest Tilletts news, exclusive offers, and sale events.
Our friendly order line team is available to answer any questions and assist with any queries, and we offer free delivery on all orders over 50. We also offer a quick and easy click and collect service, allowing customers to collect their orders from our Grimsby store at a time that is convenient for them.
At Tilletts, we are committed to delivering exceptional value for money, and we offer regular promotions and sales, offering our customers the opportunity to save money on their favourite items.
At Tilletts, we believe that fashion should be fun, affordable, and accessible to everyone. Our commitment to delivering outstanding customer service, exceptional value for money, and high-quality, stylish clothing has made us a popular destination for women looking for fashionable clothing that fits and flatters their bodies. With our extensive range of clothing, accessories, and footwear, we are confident that we can help you find the perfect outfit for any occasion.
Order Experience and Quality
The reviews highlight a mixed bag when it comes to the order experience and quality of products. On the positive side, some customers have reported receiving their orders promptly, with items fitting well and being of good quality. However, others have experienced delays, poor quality products, and inaccurate sizing.
Customer Service
Customer service is a major area of concern, with several reviewers expressing dissatisfaction with the unhelpful and rude responses they received from the customer service team. Some customers have reported being unable to get a refund or exchange for poor quality products, while others have been banned from the company's Facebook page for voicing their concerns.
Product Quality Issues
Specific product quality issues mentioned include poor material quality, inaccurate sizing, and stitching coming undone. Some customers have reported receiving identical products at a cheaper price from other sources, casting doubt on the value for money offered by Tilletts.
Loyalty and Repeat Business
Despite the negative experiences, some customers have reported being loyal to the brand and continuing to make repeat purchases. However, others have vowed not to return to the company due to their poor experiences.
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