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Where cycling passion meets expert service

At Howie and Tickner Opticians, our story begins over 60 years ago in the early 1960s, when we were known as A J Howie Optometrists. In May 1995, we became Howie and Tickner Optometrists, and we've been proudly serving our local community in a caring and professional manner ever since. Our patients' loyalty is a testament to our commitment to providing the highest quality eye care services.

Our Philosophy

As a small, independent opticians, our main focus is customer care. We take the time to ensure that each patient receives a thorough examination and understands the results. Our optometrists will take the time to explain any findings and recommendations, addressing any concerns or questions you may have. We believe that patient education is key to achieving the best possible outcome for your vision and lifestyle needs.

Our Services

Our eye care services include:

Eye Exam

Using the full extent of our training and skill, and with the aid of the most up-to-date technology, our comprehensive eye exam includes:

  • A thorough no-rushed examination
  • Visual Fields
  • Retinal Photography
  • Upgrade to our 3D live OCT Spectralis Scan

Children's Test

We provide eye examinations for all ages. Children under the age of 16 or up to 18 and in full-time education are entitled to a free NHS eye examination. Our optometrist will make sure the sight test is a fun experience, so you and your child will feel at ease.

Low Vision Assessment

Our low vision assessment determines how you can make the most of your remaining vision. We check both your distance and near vision, colour perception, and visual fields. We also discuss and demonstrate various visual aids, such as telescopes and handheld magnifiers, as well as provide tips on eccentric viewing or colour labelling. As part of the NHS Scheme, we supply low vision aids free of charge to eligible patients.

Sea2See

We are proud to partner with Sea2See, designing and producing optical frames and sunglasses made from recycled marine plastic collected by fishermen in Spain, France, and West Africa. Every pair of Sea2See glasses not only supports a sustainable and eco-friendly industry but also supports vital marine conservation efforts.

Testimonials

We are grateful for the kind words and loyalty of our patients. Here's a sample of what they have to say:

  • "A very professional eye examination and excellent support given when choosing new frames." - Mr. M.B. Highcliffe
  • "I am so happy with my new glasses. I felt safer as soon as I put them on. Both of my eyes are now working together. Thank you so much." - Mrs. D.D. Highcliffe
  • "Just a short note to say thank you for our relaxing and pleasant eye check-ups yesterday. All of your team are most friendly and helpful." - A.S. & Mrs. J.M. Manning

Contact Us

We look forward to welcoming you to our practice. Please feel free to contact us on 01425 272382 or through our email enquiries@howieandtickner.co.uk.

Reviews
Positive: Friendly and professional staff providing exceptional customer service.
Negative: Poor communication regarding a change of location.

Overall Experience

The majority of reviewers had a thoroughly positive experience at this optician's, with many praising the warm and welcoming staff, friendly service, and professional eye assessments.

Staff and Service

The staff were consistently commended for their friendly, helpful, and knowledgeable nature. Many reviewers felt at ease and appreciated the expert advice they received when selecting glasses or undergoing eye tests.

Unique Strengths

What sets this optician apart is the exceptional level of customer service, with staff willing to go the extra mile to ensure customers feel comfortable and satisfied.

Area for Improvement

However, one reviewer had a poor experience due to a misunderstanding about the location of the optician, which had relocated to a new address.

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