Your Local Flooring Specialists in the Wells Area
Situated in the heart of Wells, Wells City Floors has been providing quality flooring solutions to residents for over 30 years. We pride ourselves on offering a vast selection of carpets, rugs, and other flooring options alongside outstanding customer service and competitive prices.
Understanding Your Needs
Every home is different, with unique flooring needs. Our experienced team takes the time to understand your requirements and preferences to recommend the perfect solutions for each room. From warm and cozy carpets to stylish rugs and durable vinyl flooring, we have something for every taste and budget.
Our Comprehensive Services
Beyond simply supplying flooring materials, Wells City Floors offers a complete range of services to ensure a seamless and streamlined process:
- Carpet & Rug Selection: Explore our extensive collection of carpets and rugs from leading manufacturers, including renowned brands like Abingdon, Axminster, and Cavalier.
- Flooring Supply & Installation: Our skilled fitters handle everything from supply and delivery to professional installation, ensuring a perfect and lasting finish.
- Expert Guidance: Our knowledgeable staff can provide personalized guidance on flooring types, colors, and patterns to enhance the aesthetic and functionality of your home.
Quality & Affordability
We believe that quality and affordability should go hand in hand. That's why we offer a diverse range of products to suit all budgets, and we regularly run promotions and discounts. Our experienced team is always happy to discuss your individual needs and provide a tailored quote.
Discover Quality Flooring Solutions Today!
Contact Wells City Floors today or visit our showroom to discover the perfect flooring solutions for your home. We look forward to assisting you and creating a beautiful and comfortable space for you.
Customer Feedback on a Home Improvement Service
Summary of Reviews
This section summarizes the feedback received from various customers regarding a home improvement service, focusing on aspects such as quality of work, customer service, and overall satisfaction.
Customer Satisfaction
Customer satisfaction levels vary widely among the reviews. While some customers, such as Colin English and Andy Legrange, reported a highly positive experience, others, like Henrietta Lang, had a negative experience. Jacquie Malley also expressed dissatisfaction with the service.
Quality of Work
The quality of work is a significant aspect of the reviews. Colin English and Andy Legrange were highly pleased with the work done, describing it as 'excellent' and 'first class'. However, Henrietta Lang was disappointed with the finish of the job and felt it did not meet her expectations. Jacquie Malley also mentioned that the fitted stairs carpet was 'rubbish' even after being done twice.
Customer Service
Customer service is another critical aspect mentioned in the reviews. Colin English and Andy Legrange appreciated the knowledgeable and friendly service they received. On the other hand, Henrietta Lang found the service providers to be 'awkward and negative', complaining about various aspects such as parking and mess on the site. Steve Henderson found the staff to be 'very clued up and helpful'.
Overall Experience
Overall, the feedback suggests that the service can be quite variable, with some customers having an outstanding experience and others facing issues with quality of work and customer service. It is crucial for the service provider to address these concerns and ensure consistency in their offerings.
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