Experience the art of travel, made easy
A Journey with Superior Comfort and Professionalism
YMS Travel stands proudly as a leading coach and bus company based in Kent, nestled between Canterbury and Dover. We prioritize exceptional service, offering a diverse fleet and dedicated drivers to cater to all your travel needs.
Our Fleet - Crafted for Comfort and Convenience
Our comfortable buses and minibuses accommodate groups of all sizes, from intimate gatherings to large-scale events. We offer:
- Luxury Coaches: Equipped with drink machines, fridges, toilets, and entertainment systems for an unforgettable journey.
- Minibuses: Perfect for smaller groups, school outings, and airport transfers.
- Double Decker Buses: Ideal for sightseeing tours and larger events.
Expertly Managed Services for Any Occasion
Whatever your travel purpose, YMS Travel has you covered. We offer:
- Coach Hire: Daily excursions, private tours, corporate events, and airport transfers.
- School Hire: Flexible transportation options for school trips, field trips, and educational outings.
- Bus Hire: Budget-friendly transportation for groups up to 76 people.
- Minibus Hire: Reliable transport for school outings, corporate events, and local excursions.
- Wedding Hire: Make your special day even more memorable with our classic Routemaster bus.
Beyond Borders - Exploring New Horizons
At YMS Travel, we believe in expanding horizons. We offer seamless travel solutions for:
- UK & EU Trips: Discover the beauty of Europe with our reliable coach services to any destination.
- Dover Cruise Shuttle Buses: Stress-free transport to and from your cruise, ensuring a seamless experience.
A Commitment to Excellence
We are passionate about delivering exceptional customer service. Our experienced drivers are professional, courteous, and always go the extra mile to ensure a smooth and enjoyable journey. We prioritize:
- Punctuality: We value your time and strive to arrive at destinations on time.
- Comfort: Our vehicles are meticulously maintained to ensure a comfortable and safe journey.
- Communication: We provide clear and concise updates throughout your travels.
Join us on your next journey and discover the world with YMS Travel!
OVERALL EXPERIENCE
The reviews for YMS Travel are predominantly positive, with many customers praising the company's excellent service and professionalism.
PRINCIPAL FINDINGS
Several customers have commented on the excellent service provided by the drivers, with many mentioning the drivers' willingness to go above and beyond to ensure a smooth and enjoyable journey. The comfort and cleanliness of the vehicles have also been highlighted as positives.
On the other hand, one reviewer had a negative experience with a driver who was allegedly aggressive and abusive. This incident is discussed further below.
NEGATIVE EXPERIENCE
One reviewer, Kim Smith, reported a negative experience with a driver who became uncontrollably angry and shouted and swore at her, despite her being heavily pregnant. The reviewer noted that the driver appeared to be out of control and was blocking a left-hand turn, making it difficult for her to escape the situation.
POSITIVE COMMENTS
All reviews were highly positive, praising the company's excellent service, comfortable and clean vehicles, and friendly and accommodating drivers.
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