Transforming smiles, transforming lives
Welcome to Berners Dental Practice, one of the most established family dental practices in Ipswich and Suffolk. With over 45 years of experience, we are committed to providing dental care of consistent quality for all patients using the latest techniques and materials for treatment and cosmetic procedures. Our aim is to provide preventive dental advice and treatments, and we offer dental products at discounted prices to our patients on our Denplan.
Our practice is registered and monitored by the Care Quality Commission, and we have a purpose-built decontamination facility to assure Best Practice standards of infection control. We take great pride in trying to make your dental visits as pleasant as possible, and we strive to create a friendly and approachable atmosphere for all ages.
Our Services
At Berners Dental Practice, we offer a comprehensive range of dental services, including Cosmetic Dentistry, Crowns and Bridges, General Dentistry, Fillings, Dentures, Implants, Root Canal, and Referrals. We also provide Denplan services and NHS registration. Our team of experienced clinicians and dental nurses are dedicated to providing high-quality care and attention to detail to ensure that our patients receive the best possible treatment.
We understand that every patient is unique, and we take the time to listen to your concerns and develop a personalized treatment plan that meets your needs and goals. Our state-of-the-art equipment, including our 3D Scanner, allows us to provide the latest treatments and techniques, from Invisalign and Quick Straight Teeth to Boutique Whitening and Porcelain Veneers.
Why Choose Us
At Berners Dental Practice, we are dedicated to providing exceptional customer service and care. Our friendly and approachable team, combined with our modern and comfortable facilities, make us the perfect choice for patients of all ages. We are proud of our reputation for providing consistently high standards of workmanship, and we strive to exceed our patients' expectations at every visit.
Overall Experience
The reviewed dental practice has received overwhelmingly positive feedback, with most reviewers praising the friendly and helpful staff, efficient service, and high-quality treatment. However, there are a few negative reviews that highlight issues with the practice's scheduling and receptionist staff.
Praise for Staff and Service
Reviewers have consistently praised the staff for being friendly, helpful, and efficient. Many reviewers have mentioned that the receptionists are welcoming and accommodating, and that the practice is proactive in reminding patients of upcoming appointments.
Treatment and Quality of Care
Almost all reviewers have commented on the high-quality care provided by the practice, with many mentioning that their expectations were exceeded. Reviewers have praised the dental professionals for being knowledgeable, caring, and professional.
Concerns and Criticisms
However, a few reviewers have expressed concerns about the practice's scheduling and receptionist staff. One reviewer was outraged after being told they were no longer a patient after cancelling an appointment due to illness. Another reviewer was unhappy with the attitude of the receptionist staff, who they felt were snotty and incompetent.
Practicalities
Reviewers have also praised the practice's car parking facilities and the attention to detail in their service. Many have mentioned that the practice is proactive in reminding patients of upcoming appointments, and that the premises are well-maintained.
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