We Can Fix It Almost As Fast As You Can Break It
About Our Company
Galloway Coach Travel boasts over 50 years of experience in luxury coach travel, providing unforgettable and seamless excursions for individuals and groups throughout the UK and beyond. Based in Mendlesham, Suffolk, we are dedicated to offering a diverse range of day trips and private hires, catering to all interests and budgets.
Our team of experienced and passionate travel professionals take pride in crafting itineraries that offer a perfect balance of sightseeing, entertainment, and relaxation. We work closely with clients to understand their unique preferences and create personalized experiences that go above and beyond expectations.
What We Offer
From scenic day trips to bustling city explorations, Galloway Coach Travel offers a diverse selection of excursions. Our options include:
- Theatrical performances: Enjoy the magic of West End musicals, vibrant plays, and captivating drama.
- Historical and cultural experiences: Explore magnificent stately homes, vibrant cities, and historical sites of great significance.
- Scenic adventures: Discover the breathtaking beauty of the English countryside, embark on enchanting coastal tours, or explore charming villages and historic towns.
- Family-friendly excursions: Fun-filled days out suitable for all ages, featuring interactive experiences, exciting entertainment, and captivating sights.
More Than Just Excursions
We are not just about providing transportation. Our dedicated team assists with every step of the planning process, offering:
- Personalized itinerary consultation and recommendations
- Competitive coach hire services for group travel
- Assistance with booking accommodation and attractions
- Experienced tour guides and friendly, professional drivers
- Luggage handling and on-board refreshments
Join us on an unforgettable journey with Galloway Coach Travel!
Customer Reviews Summary
Galloway Coach Travel has been praised for its comfortable and air-conditioned coaches, as well as the positive energy and kindness of its drivers, such as Dave, who has been described as an inspiration and an absolute delight. The company has been commended for its commitment to safety, cleanliness, and excellent customer service, including the help provided by staff members like Linda, who went out of her way to assist customers.
Drivers and Staff Praise
Many customers have highlighted the exceptional service provided by Galloway's drivers, including their friendliness, helpfulness, and dedication to ensuring the safety and comfort of passengers. The staff, particularly Linda, has been praised for their efficiency and customer service skills.
Comfortable Coaches and Safety
The coaches have been described as comfortable, spacious, and clean, with excellent air conditioning. The drivers' commitment to safety has been consistently mentioned, making passengers feel at ease during their journeys.
Special Mentions and Appreciation
A few customers have expressed their gratitude for the extra effort made by the staff and drivers, such as assisting passengers with disabilities or going above and beyond to ensure a stress-free day trip.
Negative Feedback
However, there have been a couple of instances where customers were disappointed with their experience. One customer had issues with booking a holiday due to the closure of both shops for six days, leading to a missed booking opportunity. Another customer felt that the holiday was overpriced and the food provided was poor and lukewarm.
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