Superior service - guaranteed. Reliability, quality & value for money
Jillings Baddeley Ltd is a family-run business established over 50 years ago. Starting out as H Jillings Upholsterers, the company has evolved into a leading supplier of contract, office and domestic furniture, specializing in upholstery, manufacture, and refurbishment. Throughout our history, we have upheld a commitment to exceptional craftsmanship and remarkable customer service.
Origins and Values
Founded by Harold Jillings, Jillings Baddeley was initially a small upholsterer's shop. Today, it is led by Mavis Baddeley, Harold's daughter, who joined the company in 1969 and later changed its name to its current form. The company is now joined by the third generation in Linda Chaplow, ensuring a seamless transition through the decades.
Our Diverse Services
Our diverse services cater to a wide range of clients and industries. We offer:
Contract Furnishing
- Supply of new furniture, including tables, settees, and chairs.
- Production and refurbishment of contract furniture for office, residential, and public spaces.
- Collaboration with architects, designers, and project managers.
Domestic Upholstery
- High-quality upholstery and reupholstery of all types of domestic furniture.
- Bespoke furniture creation.
- Antique restoration.
Leather Expertise
- Expert craftsmanship using genuine leather materials.
- Leather repair, cleaning, and restoration services.
Office Solutions
- Comprehensive chair repair and reupholstery services.
- Supply of new office furniture.
- On-site welding and repair services.
Polishing and Restoration
- Professional furniture polishing services, including French polishing, staining, and refinishing.
- Handling of various materials like wood, metal, and glass.
Spare Parts and Repairs
- Availability of spare parts for many chairs.
- Free loan chair service.
- On-site repair options available.
Quality and Commitment
Our commitment to quality and craftsmanship is reflected in our attention to detail, use of premium materials, and exceptional customer service. We pride ourselves on building lasting relationships with our clients through open communication and personalized attention.
Overall Experience
The reviews for Jillings Baddeley are overwhelmingly positive, with 8 out of 9 reviewers giving the company 5-star ratings. The majority of customers have had excellent experiences, praising the company's quality of work, customer service, and competitive pricing.
Speed and Efficiency
Many reviewers praised the company's swift response to their needs, with some jobs being completed within 3 days of contact. This suggests that Jillings Baddeley is able to deliver on its promises and complete work efficiently.
Quality of Work
The quality of work is consistently praised across reviews, with reviewers using words such as "outstanding", "fantastic", and "amazing" to describe the final products. The attention to detail and depth of expertise in the company's workforce are also highlighted.
Customer Service
Customer service is a key aspect that has impressed reviewers, with many praising the company's helpfulness, friendliness, and professionalism. The knowledgeable staff are highlighted as being particularly helpful in guiding customers through the process and ensuring they receive the right service.
Negative Experience
One reviewer, Lucy Wheatley, had a negative experience with the company, citing rudeness and unprofessional behavior from the manager. The reviewer also overheard the manager speaking to an employee in a derogatory manner.
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