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About Us
M & D Patrick Motors is a trusted family business established in 1991, specializing in offering quality used cars in Chester-le-Street, County Durham. Our dedicated team has years of experience in the industry and is passionate about helping customers find the perfect vehicle to suit their needs and budget.
Our Mission
Our mission is to provide our customers with a seamless and enjoyable experience when purchasing a vehicle. We source vehicles that are in excellent condition and offer competitive prices. Our team of experts meticulously inspects each car before it is listed for sale, ensuring that our customers receive vehicles that meet our high standards.
Our Expertise
With extensive knowledge and experience in the automotive industry, our team can offer valuable advice and guidance throughout the purchasing process. We can assist with:
- Understanding your individual needs and preferences
- Finding the best vehicle for your budget
- Financing options
- Trade-in valuations
- Vehicle history checks
Our Values
At M & D Patrick Motors, we believe in:
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Customer Focus: We prioritize customer satisfaction and provide personalized attention to each client.
- Quality: We only offer vehicles that meet our stringent standards for quality and reliability.
- Value: We strive to provide excellent value for money and transparent pricing.
Our Commitment
We are committed to providing our customers with a positive and professional experience from start to finish. Our friendly and knowledgeable staff will guide you through the process, answering your questions and addressing any concerns you may have.
Contact Us
To discuss your needs and find the perfect vehicle for you, please contact us today. We look forward to assisting you and making your car-buying experience enjoyable and stress-free.
Customer Service
The majority of customers have had a positive experience with M&D Patrick Motors, praising the company's excellent customer service. Most reviewers mentioned that the staff were friendly, helpful, and communicated well throughout the sales process.
Quality of Vehicles
Many customers were pleased with the quality of the vehicles they purchased, describing them as clean, well-maintained, and as described. Several reviewers mentioned that they had previously purchased vehicles from the company and returned for repeat business.
Sales Process
The sales process was generally smooth and stress-free, with many reviewers commenting on the lack of high-pressure sales tactics. Some customers appreciated the fact that the company was willing to work with them to find a deal that suited their needs.
After-Sales Service
While most customers were satisfied with the after-sales service, one reviewer had a negative experience. They reported issues with the car's clutch, suspension, and catalytic converter, which were not addressed in a timely manner. They eventually sold the car and lost trust in the company's ability to perform repairs.
Overall Experience
The majority of customers would recommend M&D Patrick Motors to others, citing excellent customer service, quality vehicles, and a smooth sales process. However, one reviewer had a negative experience that may deter others from using the company.
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