Let's fix your mornings, one cup at a time.
Nestled in the heart of Watford, Hertfordshire, Viento Coffee Company is a passionate team of artisans dedicated to roasting exceptional coffee beans from around the world. We combine meticulous roasting techniques with the freshest beans to deliver an unparalleled coffee experience for businesses and coffee lovers alike.
Our Approach to Coffee
At Viento, we believe in the transformative power of coffee. We meticulously roast each batch of beans by hand, treating each one with the utmost care and attention. Our meticulous approach involves careful sourcing, meticulous roasting, and continuous cupping to ensure every cup delivers unparalleled flavor and aroma.
Quality Meets Expertise
Our coffee consultants possess extensive experience and knowledge in all aspects of coffee production and consumption. We are committed to providing personalized guidance and support to help you achieve the perfect cup of coffee for your needs. We offer:
- Coffee consulting and training: Maximize the potential of your coffee program through customized training sessions and personalized recommendations.
- Equipment consultations: Choose the right brewing equipment and tools to enhance your coffee experience.
- Quality control audits: Ensure consistent quality and taste with regular coffee assessments and feedback.
Beyond the Beans
Viento Coffee Company is more than just a coffee roaster. We are proud to cultivate lasting relationships with our customers, offering ongoing support and personalized recommendations to help them elevate their coffee journeys. We provide:
- Coffee sourcing advice: Navigate the diverse coffee landscape and make informed purchasing decisions.
- Sustainability consultations: Discover ways to incorporate sustainable practices into your coffee program.
- Collaboration and innovation: Partner with us to explore new coffee trends and innovative brewing techniques.
Service
Several reviewers mentioned issues with the customer service. Alex Edy and Toto' Termini had poor experiences with the owners being rude to staff and customers. Tugba Tatl mentioned being shushed by a staff member and not being allowed to use the toilet, leading to a poor overall experience. On the other hand, many reviewers praised the friendly and welcoming staff.
Food and Drink
The quality of the food and drink varied among reviewers. Alex Edy and Toto' Termini mentioned poor food and overpriced coffee. Murad Ali found the regular coffee to be average, and Sid K. mentioned that the Earl Grey tea was weak. However, many reviewers praised the coffee, with Albert Bejerano, Louise Grant, Elie Issa, Amilah, Taz Choudhury, John Fitzroy, Julie Pell, Katie Griffin, Paul Fidell, and James Green all giving high ratings for the coffee.
Ambiance
Reviewers mentioned that the shop looks nice and has a cozy atmosphere. However, Sid K. mentioned that there is very limited seating indoors, and Amilah mentioned that the shop can feel cramped. On the other hand, many reviewers praised the atmosphere and ambient music.
Policies
Alex Edy mentioned an archaic policy of a minimum spend of 5 for card payments, which led to them turning away another customer. Paul Michael Adler mentioned that the shop does not allow orders under 5 to be paid with contactless, which may be a limitation for some customers.
Conclusion
Overall, the reviews are mixed. While some reviewers had poor experiences with the service and quality of food and drink, many reviewers praised the coffee, atmosphere, and friendly staff.
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