Your health, our priority
At Aigburth Pharmacy, we pride ourselves on being a community-focused pharmacy that has been providing high-quality personal pharmaceutical services to the residents of South Liverpool for many years. Our dedicated team, led by our Superintendent Pharmacist Claire Marie Parker, is committed to delivering exceptional care and advice to our patients. As a community pharmacy, we understand the importance of being a lifeline for many residents and families, and we strive to fulfill this aim by offering a wide range of services that cater to the unique needs of our community.
Our Services
We offer a comprehensive range of services, including prescription dispensing, over-the-counter medicine sales, and NHS commissioned services. Our pharmacists are trained to provide expert advice and treatment for various minor ailments, including earaches, impetigo, infected insect bites, shingles, sinusitis, sore throats, and urinary tract infections. We also provide a free prescription delivery service, making it convenient for our patients to receive their medication without leaving their homes.
In addition, we are proud to be part of the NHS Pharmacy First scheme, which enables our pharmacists to provide advice and treatment, including prescription medication, for seven common conditions. Our team is dedicated to delivering personalized care, and we are committed to working closely with our patients to ensure that they receive the best possible care.
Our Commitment to Quality
At Aigburth Pharmacy, we are dedicated to delivering the highest quality service to our patients. We welcome any feedback, suggestions, or comments that our patients may have, and we have a robust complaints procedure in place to ensure that any concerns are addressed promptly and efficiently. We are owned by Central Pharmacy (Liverpool) Ltd and are registered with the General Pharmaceutical Council (GPhC), ensuring that we meet the highest standards of quality and care.
Our Vision
Our vision is to bring pharmacy and general practice together on one site for the benefit of our patients. We believe that pharmacy is a fundamental part of any local community, and we are committed to fulfilling this aim for the residents of South Liverpool. By offering a wide range of services, expert advice, and personalized care, we aim to make a positive impact on the health and wellbeing of our community.
Staff and Service
The majority of reviewers praised the pharmacy's staff, describing them as helpful, friendly, polite, and professional. They also appreciated the staff's willingness to go the extra mile to ensure customer satisfaction.
Prescription Service
Many reviewers complimented the pharmacy's efficient prescription service, with some mentioning that their prescriptions were always ready when they called to collect them.
Personal Experiences
Some reviewers shared personal experiences with the pharmacy, expressing gratitude for the staff's support during difficult times, such as when a family member was terminal.
Facilities and Services
One reviewer mentioned the pharmacy's modern facilities, including a consultation room and seating for visitors. Another appreciated the option for home delivery, especially for the disabled.
Negative Experiences
However, two reviewers expressed disappointment with the pharmacy's service. One was told to make alternative arrangements for their injections due to the pharmacy's small fridge, and another experienced slow service, waiting 14 days for eye drops and 10 days for medication.
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