Professional, Reliable, Experienced, Friendly
A Legacy of Excellence in Vehicle Repair
Parkers has been a trusted name in Leicester for over 90 years. Founded in 1924, we are a family-run business with a strong tradition of delivering exceptional customer service and unparalleled expertise in vehicle repairs.
Dedicated to Your Needs
Our team of 21 skilled professionals are committed to restoring your vehicle to its pre-accident condition. We offer comprehensive services for all types of damage, from minor scratches and dents to severe structural repairs. Our experienced assessors will provide a clear and accurate estimate of the repairs required, ensuring transparency and peace of mind.
State-of-the-Art Facilities and Technology
We invest heavily in cutting-edge technology and equipment to ensure the highest quality repairs. Our workshop is equipped with:
- Laser-controlled four-wheel alignment systems
- Computerised measurement and pulling jigs
- Industrial quality welders
Experienced and Accredited Professionals
Our technicians are highly qualified and certified, holding industry-recognized qualifications such as NVQ and ATA. Their expertise and diligence guarantee that your vehicle is in safe hands.
Tailored Services for Fleet Operators
We understand the unique needs of fleet operators and offer comprehensive services tailored to their requirements. Our dedicated team works closely with businesses to minimize downtime and maximize efficiency.
A Trusted Partner for Over 90 Years
Throughout our history, we have remained committed to exceeding expectations and delivering exceptional customer care. We are proud to be a trusted partner for generations of satisfied clients.
Get a Free Quote Today
Contact us today for a free no-obligation quote. Our dedicated customer service team is ready to assist you and answer any questions you may have.
Summary of Customer Reviews:
Customer Satisfaction and Positive Feedback
A majority of customers have rated Parkers Body & Trim with 5 stars, praising the excellent repair work, friendly staff, and the overall positive experience they had. Several customers have mentioned the helpfulness of the staff, the quick turnaround time for repairs, and the high-quality workmanship.
Some customers also appreciated the courtesy cars provided during the repair period, and the effort made by the staff to keep them informed about the progress of their vehicle's repair. The staff's professionalism and politeness have been consistently highlighted in the positive reviews.
Negative Feedback and Areas for Improvement
However, not all customers have had a positive experience. A few have reported delays in the repair process, issues with the quality of work, and poor communication from the staff. One customer had a particularly negative experience, encountering rudeness from the manager and a lack of willingness to address their concerns.
The negative feedback highlights areas where the company could improve, such as maintaining better communication with customers, addressing concerns promptly, and ensuring that the quality of work is consistently high.
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