Business Details
Emergency
services
Trusted IT Support & Solutions in Leeds
Established with a commitment to delivering comprehensive IT solutions, we specialise in supporting both businesses and residential clients across Leeds and surrounding areas. Our expertise spans hardware diagnostics, network configuration, remote monitoring, and custom-built systems, serving clients from single devices to large-scale networks with 60+ computers. With decades of combined experience, our team excels in resolving technical challenges, from server maintenance to virus removal, while prioritising clear communication and reliable service.We utilise industry-leading tools like N-Able Remote Monitoring and Bit Defender Anti Malware to proactively manage systems, ensuring security and efficiency. Our flexible approach includes on-site visits, remote support, and tailored maintenance contracts, backed by a dedication to customer satisfaction and technical excellence.
Services
IT Support
Remote Monitoring
Hardware Repair
Network Design
Cloud Services
Virus Removal
System Backup
Email Hosting
Custom PC Builds
Software Support
Highlights and features
- We offer 25+ years of hardware repair and networking expertise
- Our team provides tailored IT solutions for businesses of all sizes
- We utilise proactive remote monitoring to prevent system issues
- We deliver transparent pricing with flexible support options
- Our technicians hold certifications in leading security software
Services
Remote Monitoring
Our N-Able Remote Monitoring service proactively tracks system health, automatically addressing issues before they disrupt operations. Features include hardware diagnostics, patch management, and Bit Defender anti-malware protection. This 24/7 surveillance reduces downtime while providing monthly reports on system performance and security status.
Hosted Exchange
Secure UK-hosted email solutions with 125GB storage, mobile sync, and advanced spam filtering. Includes cloud archiving for up to 10 years and seamless integration with Outlook. Ideal for businesses requiring reliable email access across multiple devices with enterprise-grade security.
Hardware Repair
Expert diagnostics and repairs for laptops, desktops, and servers. Our technicians handle component-level fixes, SSD upgrades, and custom PC builds. We service both business and residential clients, offering on-site visits or workshop repairs during specified hours.
Network Design
Comprehensive network configuration and server management services. Specialising in router/switch setup, cloud integration, and secure system architecture. We optimise infrastructure for businesses requiring scalable solutions with robust security protocols.
Virus Removal
Thorough elimination of viruses, spyware, and other malware threats. Includes system optimisation and security reinforcement. Our technicians use Bit Defender enterprise tools to restore system performance and implement protective measures against future infections.
People
Chris Smith
Technician and MD
With over 25 years in electronics repair, Chris specialises in hardware diagnostics, server maintenance, and business IT infrastructure. He leads technical operations and client consultations.
Phil O'Hara
Technician
Fifteen-year veteran in software support and data recovery. Phil focuses on Windows optimisation, malware removal, and residential system upgrades for improved performance.
Kay O'Hara
Technician
Three-year IT repair specialist handling new hardware builds and system optimisation. Kay manages workshop organisation while providing technical support for home users.
Questions
What IT services do you offer for small businesses?
We provide remote monitoring, network design, server maintenance, hosted exchange, and custom IT support packages tailored to small business needs.
Do you support home computer users?
Yes, we offer system optimisation, virus removal, hardware upgrades, and remote support for residential clients with Windows devices.
What are your emergency support options?
An emergency mobile number is available for urgent issues outside regular hours, with response prioritised for contract clients.
How much do your services cost?
Remote support starts at £0.25/hour, hosted exchange from £6/month, and managed services from £2.50/month. Custom quotes available on request.
What areas do you cover?
We primarily serve Leeds and surrounding West Yorkshire areas, with remote support available nationwide.
What security measures do you implement?
We use Bit Defender enterprise anti-malware, firewall configuration, and patch management systems to protect client devices and networks.
