Established for over 30 years, Starline Taxis Cheltenham has grown to become Cheltenham's premier and largest private hire taxi service. Our large fleet of vehicles provides a full range of Cheltenham taxi service requirements. We operate 24 hours a day for all 365 days of the year, so whatever your journey, be it local, distance or perhaps an airport transfer, we are at your service. All our taxi drivers are fully trained, vetted and we are committed to reliability and customer safety. We offer booking by phone on 01242 250 250, online via our website or through our dedicated mobile App which can be downloaded for free and enables users to track in real time the journey from door to door, giving peace of mind to parents who are reassured that their child has arrived safely at their destination and later has been picked up to come home.
Our Services
At Starline Taxis Cheltenham, we understand the importance of reliability, safety and comfort. That's why we offer a range of services to cater to all your needs. Our services include 24-hour Cheltenham taxis, corporate account facilities, Cheltenham airport taxi service, people carrier taxis, school transport, and more. We also offer an easy-to-use app that allows you to book a taxi, track your journey, and make payments securely. Whether you're a local resident or a visitor, we've got you covered.
Our Commitment to Safety
We take the safety of our passengers and drivers very seriously. During the COVID-19 pandemic, we have taken extra precautions to ensure the safety of everyone involved. Our drivers are required to wear face masks, and we have implemented enhanced cleaning protocols for our vehicles. We have also encouraged card payments to minimize contact and reduce the risk of transmission.
Overall Experience
The reviews suggest that Starline Taxis has a mixed bag of experiences, with some customers having excellent experiences while others had terrible encounters.
Positive Experiences
- Many customers praised the company's punctuality, with taxis arriving on time and drivers being friendly and polite.
- Some reviewers appreciated the helpfulness of the customer service team, particularly operators like Emily.
- A few customers noted that the company was reliable and efficient, with quick pickup times and reasonable pricing.
Negative Experiences
- Several customers complained about poor driving skills, with some even feeling unsafe during their journeys.
- Some reviewers reported being ripped off, with drivers taking longer routes or adding extra charges without warning.
- A few customers experienced poor customer service, with rudeness and unprofessionalism from drivers and booking staff.
- Some reviewers reported issues with bookings, including cancelled bookings, long wait times, or problems with finding their pickup locations.
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