Shop Smart, Shop SparksDirect
SparksDirect.co.uk is the online store of Sparks Electrical Wholesalers Ltd, a well-established electrical wholesaler based in North London. With a showroom located in Archway, London N19 5SE, we cater to building contractors, architects, installers, electricians, and individuals who are looking for a wide range of electrical items, ventilation systems, heating solutions, switches and sockets, heat and smoke alarms, security systems, and Smart Home Systems.
Our Services
At SparksDirect.co.uk, we pride ourselves on offering an extensive range of electrical items at competitive prices. Our online store is designed to make it easy for you to find the products you need, with a user-friendly interface and a comprehensive search function. We understand that time is of the essence, which is why we offer same-day shipping for orders placed before 12 pm, and free shipping for orders over 100. Our dedicated customer service team is always available to answer any questions you may have, whether you're looking for more information on a specific product or need help with your order.
Our Product Range
Our online store is stocked with a vast array of electrical items, including lights, ceiling lights, lamps, wall lights, bathroom lights, outdoor lights, special offers, LED lighting, table lamps, floor lamps, kitchen lights, wardrobe lights, and fluorescent light fittings. In addition to our extensive lighting range, we also offer dimming systems, smart home and IoT products, switches and sockets, electrical items, EV chargers for electric cars, heating and ventilation systems, fire and security systems, and much more.
Why Choose Us
At SparksDirect.co.uk, we're committed to providing our customers with the best possible service and products. We're one of the first electrical wholesalers with an online store, and we're dedicated to making it easy for you to find the electrical items you need at competitive prices. Whether you're a building contractor, architect, installer, electrician, or individual, we're here to help you get the job done.
Customer Reviews Summary
Sparks Direct, an electrical retailer, has received mixed feedback from customers regarding their service, staff, and products. While some customers have had positive experiences, others have been disappointed.
Customer Service and Staff
Many customers have criticized the staff for being rude and unhelpful. For instance, Mihail Mihaylov described the staff as "rude and useless" and mentioned that they made no effort to assist with purchasing a light bulb. Similarly, Mauro Persic and Gaz Russo also reported negative experiences with the staff, stating that they were unhelpful and rude.
However, not all experiences were negative. Some customers, such as Cosimo Scarpa, Tom Holland, and Mike Brooks, reported positive interactions with the staff, who were described as friendly, helpful, and knowledgeable.
Products and Pricing
Customers have also expressed mixed opinions regarding the products and pricing at Sparks Direct. Some have found the store to be well-organized with a wide range of choices, while others have noted that the prices are high and not competitive. For example, Mauro Persic stated that the store's pricing is "way too high" and that there are "better priced shops around."
Delivery and Customer Support
A few customers have had issues with delivery and customer support. Phillip Oppenheim, for instance, was left waiting for a delivery that never arrived and had to go miles to collect it, only to be met with unhelpful staff. Similarly, Edward Davies was unhappy with the store's refusal to take back a product that was not LED compatible.
On the other hand, some customers, such as Tom Holland, had positive experiences with the delivery service, as their order was delivered promptly and efficiently.
Overall, the feedback from customers indicates that Sparks Direct has some areas for improvement, particularly in terms of customer service and staff behavior. However, there are also positive aspects, such as the store's organization and product range, that have been appreciated by customers.
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