At RGS Group, we pride ourselves on being a trusted partner to our clients in the healthcare and cleaning sectors. With over 30 years of experience, we've built a reputation for providing innovative solutions that complement our customers' needs. Our team is dedicated to streamlining, controlling, and budgeting our clients' supply chains, while also providing valuable training and advice to their staff.
Our Services
Our services extend far beyond just supplying products. We offer a comprehensive range of services, including:
- Healthcare Cleaning & Janitorial Solutions: We understand the importance of maintaining high standards of cleanliness and hygiene in healthcare settings. Our range of products and services are designed to help you achieve this.
- Equipment Servicing: Our dedicated team is equipped to service and maintain your equipment, ensuring continuity of service and minimizing downtime.
- Our Brands: We partner with some of the finest brands in the industry to bring you the best possible solutions. Our brands include Nursecall Mats, Biozoon, and Raptor Products.
- Resources: We offer a range of resources, including videos, academy webinars, case studies, and CPD's, to help you stay up-to-date with the latest industry developments and best practices.
Meet The Team
Our team members are the backbone of our company. Each of us brings our unique skills and expertise to the table, working together to provide a seamless service to our clients. You can learn more about our dedicated team members below.
History
Our story began in 1991, when our founding family, the Culmers, started providing local businesses with cleaning supplies. We've since grown and expanded, relocating warehouses and offices to accommodate our growing business. In 2006, we rebranded and focused on solutions for healthcare organizations. We've continued to innovate, launching our ProSource Portal in 2023 to simplify ordering and improve procurement processes.
Sustainability
At RGS Group, we're committed to reducing our impact on the environment and improving our sustainability. We source products from the UK whenever possible to reduce our carbon footprint. We also work with approved suppliers who meet ethical trading standards and can demonstrate a consistent quality that meets regulatory standards.
Overview of Reviews
The reviews provided are overwhelmingly positive, with all reviewers awarding 5-star ratings. The common themes that emerge from these reviews are the exceptional customer service, friendly and helpful staff, and the effectiveness of the company's products.
Customer Service
The reviewers praise the company's customer service, citing examples of friendly and helpful staff who go above and beyond to assist with queries and issues. Paul Brown's review highlights the excellent customer service he received when dealing with a spill of a powerful room fragrance liquid, with Charlie offering a solution that worked.
Staff and Their Knowledge
The staff are consistently described as friendly, helpful, and knowledgeable. Jordan Orange praises Katy Ferry, who handles their orders and makes the process easy and efficient. The reviewers appreciate the staff's ability to provide excellent service and ensure that their requirements are met.
Products and Overall Experience
The company's products are described as fantastic and of high quality. The reviewers express their satisfaction with the company's fast service, excellent products, and top-class customer service. Phill Bennison's review summarizes the general consensus, stating that the company is excellent, with fast service, good products, and friendly staff.
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