Business Details
Your NHS GP Surgery in Shepherds Bush, London
Shepherds Bush Medical Centre has served the London community as a trusted NHS GP surgery for decades. Our dedicated team of healthcare professionals provides comprehensive primary care services for patients of all ages, prioritizing accessibility, patient education, and preventative healthcare. We offer routine consultations, vaccinations, chronic disease management, and urgent care referrals, supported by modern facilities and digital tools for appointment booking and prescription management. Accredited by the Care Quality Commission, we maintain the highest standards of clinical excellence and patient safety. Our evening and weekend access arrangements ensure continuity of care beyond standard hours, while our commitment to feedback mechanisms demonstrates our dedication to continuous improvement.Through partnerships with local hospitals and NHS services, we provide seamless referrals for specialist care. We actively promote health literacy through online resources and personalized advice, supporting patients to make informed decisions about their wellbeing. Our practice accommodates diverse needs with interpreter services, accessible facilities, and tailored communication options. As part of North West London's healthcare network, we collaborate with other providers to optimize community health outcomes. This integrated approach ensures our patients receive coordinated, patient-centred care across the health system.
Services
GP Appointments
Prescriptions
Vaccinations
Test Results
Emergency Care
Highlights and features
- We provide 30+ years of NHS primary care experience
- Our practice holds active Care Quality Commission accreditation
- We offer integrated digital health services including online booking
- Our team delivers personalized care through multi-disciplinary expertise
- We maintain strong partnerships with local hospitals and specialists
Associations and certifications
- Care Quality Commission
What people say
Attentive staff
Comprehensive care
Efficient booking system
Services
GP Appointments
We offer comprehensive GP appointments for all ages, including routine check-ups, acute illness assessments, and chronic condition follow-ups. Our experienced physicians provide personalized care through face-to-face, telephone, and video consultations. Evening and weekend access arrangements ensure patients can receive timely medical attention outside standard hours.
Prescriptions
Our prescription service includes repeat prescriptions for ongoing conditions and acute medication requirements. Patients can manage requests online through the NHS App or SystmOnline. We provide medication reviews and safety checks to ensure optimal treatment outcomes, with clear guidance on medication usage and potential side effects from our pharmacy team.
Vaccinations
We deliver essential vaccination programs including routine childhood immunisations, seasonal flu jabs, and travel vaccinations. Our practice nurses provide comprehensive information about vaccine benefits, potential reactions, and contraindications. We maintain detailed immunisation records and offer catch-up programs for missed vaccinations across all age groups.
Test Results
Patients can access blood test results and other diagnostic outcomes through secure online portals. Our clinicians provide clear explanations of abnormal results and coordinate necessary follow-up investigations. We offer urgent result communication for critical findings and maintain a structured process for test result interpretation and subsequent care planning.
Emergency Care
For immediate medical concerns, we provide urgent appointment slots and direct referrals to nearby urgent care centres. Our staff assesses and prioritises urgent cases, offering specialist triage for minor injuries and acute illnesses. We coordinate with emergency departments for severe cases while maintaining 24/7 access to out-of-hours support through NHS 111.
Questions
How can I book a GP appointment?
You can book appointments through the NHS App, SystmOnline, or by calling 020 8743 5153 during opening hours. Emergency appointments are available daily before 10am.
What prescription services do you offer?
We provide repeat prescriptions through online systems, medication reviews, and private prescriptions at £15 per script. Medication queries can be addressed to our pharmacy team.
Are home visits available?
Home visits are reserved for housebound patients. Requests must be made before 10am and will be assessed by our clinicians for medical necessity.
How do I access test results?
Blood test results become available through our online portal after 48 hours. Urgent results are communicated directly by phone, while routine results require collection from reception.
What happens outside regular hours?
For medical emergencies, call 999. For non-urgent care, use NHS 111 online or phone 111 for children under five. Evening weekend appointments are available at designated local practices.
