At Henderson Connellan, we pride ourselves on being the leading estate agent in Northamptonshire and Leicestershire, offering a comprehensive range of services to cater to all your property needs. With years of experience and a team of dedicated professionals, we strive to provide exceptional customer service, ensuring that every interaction with us is a positive and memorable one.
Our Story
Established with a passion for delivering exceptional customer service, Henderson Connellan has grown to become a household name in the region. Our commitment to excellence, integrity, and professionalism has earned us a reputation as one of the most trusted and respected estate agents in the area. We take pride in our ability to provide tailored solutions to meet the unique needs of each client, ensuring that every property transaction is a seamless and stress-free experience.
Our Services
We offer a wide range of services designed to meet the diverse needs of our clients. From buying and selling properties to letting and renting, our team of experts will guide you every step of the way. Our comprehensive services include:
- Professional Photography: Our expert photographers will capture the best features of your property, ensuring that it stands out in the market.
- Market Statistics: Stay informed with our up-to-date market statistics, providing you with valuable insights to make informed decisions.
- Instant Property Valuation: Get an instant estimate of your property's value with our innovative online valuation tool.
- Stamp Duty Calculator: Calculate your stamp duty with ease using our handy calculator.
What Our Customers Say
Don't just take our word for it! Our clients have praised our exceptional customer service, professionalism, and expertise. Here's what some of them have to say:
- "We have used Henderson and Connellan before and they did not disappoint this time either. They are professional, easily contactable and I felt they worked hard on our behalf to achieve our house sale, especially Simon, thank you!" - Carol Gronow
- "Great experience from a first-time buyer, from start to finish, all my questions were answered in a timely and detailed manner and the house viewings with Lily were all arranged quickly and professionally." - Marie Clarke
Meet Our Team
Our team is comprised of experienced professionals with a passion for delivering exceptional customer service. With an average term of service of 7.5 years, you can be assured of consistency, productivity, and a smile to go with it.
Summary of Reviews
Positive Comments
- The majority of reviewers praised the excellent service, professionalism, and friendly attitude of the agency's staff, including Will, Nanah Valentine, Claire Mossop, Laura, Phil, Christie, and Neneh.
- Many reviewers appreciated the helpfulness, patience, and responsiveness of the staff in answering questions and keeping them informed throughout the buying or renting process.
- Some reviewers also appreciated the agency's flexibility and willingness to go the extra mile to help them.
Negative Comments
- A few reviewers expressed disappointment and frustration with the agency's response to issues, including a slow response to maintenance requests and disrespect towards tenants.
- One reviewer mentioned experiencing difficulties in getting a refund of their deposit.
- Another reviewer had a negative experience with the agency's customer service, describing the agents as rude and unprofessional.
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