Improve Your Game with Our Expert Advice and Unbeatable Prices!
At NMR Lettings, we are a family-run letting and property management agency based in Durham City, covering the North East. With over 10 years of experience, we have developed an extensive knowledge of the local property market, enabling us to offer a wide-ranging service that is both friendly and professional.
Our team is committed to providing our customers, whether landlords or tenants, with specialist high-quality advice tailored to each individual. We understand the importance of customer satisfaction, and our team is dedicated to delivering a first-class professional service that meets the highest standards.
Our Services
We offer a comprehensive range of services designed to meet the needs of landlords and tenants alike. Our services include:
- Lettings: We specialize in finding the right tenant for your property, ensuring that you receive a reliable and consistent rental income.
- Property Management: Our team will take care of all aspects of property management, including rent collection, maintenance, and repairs, giving you peace of mind and allowing you to focus on other priorities.
- Valuations: Our experienced team can provide you with a free, no-obligation valuation of your property, helping you to understand its potential rental income.
Our Expertise
Our team has extensive knowledge of the local property market, enabling us to provide expert advice and guidance to our clients. We are committed to staying up-to-date with the latest changes in tenancy law and government legislation, ensuring that our clients receive the best possible service.
Our Values
At NMR Lettings, we pride ourselves on our core values, which include:
- Customer satisfaction: We strive to deliver exceptional service to our clients, ensuring that their needs are met and exceeded.
- Professionalism: Our team is dedicated to providing a first-class professional service, backed by extensive knowledge and expertise.
- Integrity: We operate with transparency and honesty, ensuring that our clients can trust us to act in their best interests.
Why Choose Us
At NMR Lettings, we are dedicated to providing exceptional service and expertise to our clients. With our extensive knowledge of the local property market, combined with our commitment to customer satisfaction, we are confident that we can meet your property needs.
Overall Experience
The reviews highlight a mixed bag of experiences with NMR Lettings, with some customers praising the agency's professionalism, responsiveness, and helpfulness, while others express frustration with unaddressed maintenance issues, poor communication, and unprofessional behavior.
Positive Aspects
- Many reviewers praised Nathan's approachability, helpfulness, and professionalism.
- The agency was commended for its efficiency in finding tenants, handling maintenance issues, and providing a smooth renting experience.
- Several reviewers appreciated the agency's responsiveness, with quick replies to queries and prompt resolution of issues.
Negative Aspects
- Some reviewers experienced poor communication, with unreturned calls and unaddressed maintenance issues.
- A few reviewers reported unprofessional behavior from the landlord, including provocativeness and lack of response to concerns.
- One reviewer was unhappy with the agency's inventory process, feeling that it was not thorough enough.
Landlord and Tenancy Issues
- A few reviewers reported issues with the landlord, including unprofessional behavior and failure to address maintenance issues.
- One reviewer had a negative experience with the landlord, feeling that they were being pushed around and disrespected.
Recommendations
- Many reviewers would recommend NMR Lettings to others, praising the agency's professionalism and responsiveness.
- A few reviewers, however, would not recommend the agency due to poor communication and unaddressed maintenance issues.
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