Business Details
24 Years
experience
Your Trusted IT Partner in Nottingham
Established in 2002, we have built a reputation for delivering reliable, jargon-free IT solutions tailored to home users and small businesses. Our expertise stems from over two decades of hands-on experience, including early IT roles in major supermarket systems integration during the 1990s. We specialise in custom-built PCs using premium components from trusted manufacturers, ensuring longevity and upgradeability, backed by comprehensive two-year on-site warranties. Our services extend to on-site repairs, broadband installation, and remote support, prioritising clear communication and customer education. Based in Stapleford, Nottingham, we serve the wider Nottingham and Derby areas, maintaining a workshop for demonstrations and repairs while operating without a retail outlet to keep costs efficient.Our commitment to quality includes lifetime guarantees on select components, SSD standardisation for faster performance, and environmentally responsible disposal of old equipment. We pride ourselves on transparency, offering fixed-price quotes with no hidden fees, and maintaining accessibility through dedicated post-sale support. Our Which? Trusted Trader accreditation underscores our dedication to resolving customer concerns through formalised dispute processes. By focusing on premium brands like Lenovo and Asus for laptops, and partnering with providers such as Plusnet and Virgin Media, we ensure our clients receive dependable, future-proof technology solutions.
Services
PC Repairs
Broadband & Networking
Custom PC Builds
Laptop Sales
Remote Support
Data Recovery
Virus Removal
Software Installation
Hardware Upgrades
On-site Support
Details
- Year established: 2002
Highlights and features
- Over 20 years of experience in IT services and computer repair
- Use only high-end components from reputable manufacturers
- Offer on-site support for home and business clients
- Provide a two-year on-site guarantee on all PCs
- Available for remote support to resolve issues efficiently
Associations and certifications
- Which? Trusted trader
Services
PC Repairs
We offer comprehensive hardware and software repairs for desktop computers at your home or business. Our engineers use diagnostic tools to identify faults, replacing faulty components with quality parts. Services include virus removal, data recovery, and performance optimisation, with a focus on minimising downtime for both personal and business users.
Custom PC Builds
Tailored PC builds designed to meet specific user requirements, from basic office use to high-performance gaming or CAD workstations. We select components from trusted manufacturers, ensuring reliability and future upgradeability. Each system includes an SSD for fast boot times and comes pre-installed with necessary software and security packages.
Remote Support
Secure remote troubleshooting for software issues, eliminating the need for onsite visits in many cases. Using encrypted connections, our technicians can resolve problems with applications, security software, and system configurations. This service is available to all customers with an active internet connection, providing cost-effective solutions for common PC issues.
Laptop Sales
Supply of high-quality laptops from leading brands like Lenovo and Asus, with optional extended warranties. We configure systems to suit individual needs, ensuring optimal performance for tasks ranging from casual browsing to professional software use. All units include SSD storage and come with manufacturer warranties, with options for on-site setup and data transfer.
Broadband & Networking
Installation and configuration of broadband connections and wireless networks for homes and small businesses. We optimise signal strength, secure networks against unauthorised access, and ensure seamless device integration. Services include router setup, cabling solutions, and troubleshooting connectivity issues to maintain reliable internet access.
People
Alistair Sabin
Owner
Alistair founded ads computers in 2002 after gaining IT experience managing systems for 22 supermarket stores in the 1990s. He transitioned from part-time to full-time operations, focusing on accessible technology solutions. His approach prioritises customer education and long-term system reliability, reflected in the company's component selection and warranty policies.
Questions
What areas do you cover for on-site services?
We provide on-site support across Nottingham and Derby, including surrounding suburbs and rural areas within a 20-mile radius of Stapleford.
Do your PCs come with a warranty?
All custom-built PCs include a two-year on-site warranty, with select components like memory carrying lifetime guarantees.
Can you help with urgent computer problems?
We prioritise prompt assistance but do not offer 24/7 emergency services. Contact us during operating hours for urgent issues.
Do you sell entry-level laptops?
We specialise in premium laptops from brands like Lenovo and Asus, avoiding budget models that may lack reliability for long-term use.
How do remote support sessions work?
With an internet connection, we securely connect to your PC to diagnose and fix software issues, guiding you through solutions via chat or phone.
Can I visit your workshop for repairs?
We operate by appointment only. Please contact us first to arrange equipment drop-off or discuss repair requirements at our Stapleford workshop.
