Transforming Your Home, One Curtain at a Time
At NetCurtains.co.uk, we're a family-run business that's been around since 1952. We started out as a small market stall in South East London, but over the years, we grew into a chain of retail stores in Bexleyheath, Bromley, Sidcup, Lewisham, and Croydon. Our shops were known for their vast selection of stocked products and the exceptional service we provided to our customers.
As the business evolved, we realized that to offer the best prices to our customers, we needed to adapt and go online-only. By doing so, we could save on costs and pass the savings on to our customers. That's why we established NetCurtains.co.uk, a platform that gives customers access to high-quality products at affordable prices, along with unparalleled customer service.
Our Services
We offer a vast range of products, including net curtains, ready-made curtains, blinds, voile curtains, cushions, and poles and tracks. We understand that every home is unique, which is why we provide made-to-measure net curtains that cater to non-standard sized windows. Our team of experts is always happy to offer professional advice and guidance to ensure that you find the perfect products for your home.
Our Products
Our product range includes:
- Net curtains in various materials, designs, and patterns
- Ready-made curtains in different fabrics, colors, and styles
- Blinds in various materials, including aluminium, wooden, and PVC
- Voile curtains in different designs, patterns, and colors
- Cushions with unique designs and patterns
- Poles and tracks for hanging your curtains and blinds
Our Commitment
At NetCurtains.co.uk, we're committed to providing exceptional customer service, ensuring that our customers receive the best possible experience when shopping with us. We offer free delivery on all orders, free samples on all nets, and professional advice from our in-house experts. You can also click and collect from our warehouse or contact us for any queries or concerns.
Our History
If you'd like to learn more about our rich history in the curtain trade, please visit our blog, where you can read about our journey and how we've evolved over the years.
Ordering and Delivery Issues
Some customers experienced difficulties with ordering and delivery. Christine Tovey ordered samples twice but never received them, and her email to Gerrys went unanswered for three days. JahrelMission Tv also had issues with their order, receiving only one item instead of two, and had to argue through email to resolve the issue.
Poor Customer Service
Several customers reported poor customer service from Gerrys at Home. Nadina Coupe described the staff as extremely rude and unhelpful, while Denise Willis had a similar experience, finding the staff to be incompetent and off-hand.
Positive Experiences
However, many customers had positive experiences with Gerrys at Home. Mphd was impressed when an employee queried a measurement error, showing honesty and a commitment to getting it right. Barbie found the website easy to use and appreciated the hemmed edges on her net curtains. John Taylor praised the exceptional collection of curtains and blinds, as well as the friendly and professional staff.
Made to Measure Service
Several customers praised Gerrys at Home's made to measure service, which allowed them to customize their curtains to fit unusual window sizes. Dani Atanackovi appreciated the ability to customize, and Lynda Stubbs was delighted with the speedy and efficient service.
Excellent Customer Service
Many customers reported excellent customer service, including Eleanor Floyd, who received her samples quickly and easily, and Gary Power, who appreciated the friendly staff and beautiful curtains.
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