Business Details
26 Years
experience
Expert Boot Fitting & Customisation Service
Established in 2000, Whalley Warm & Dry is a multi-award-winning family-run outdoor shop located in the picturesque Ribble Valley. Our specialist boot fitting service utilises advanced technology and over two decades of expertise to provide precise footwear solutions for walkers and outdoor enthusiasts. We offer a comprehensive range of services including custom insole creation, footwear customisation, and expert advice on foot conditions. With 15 national awards to our name, including Best Independent Outdoor Footwear Retailer, we combine technical knowledge with exceptional customer service.Our team of trained fitters conducts detailed foot analysis using state-of-the-art equipment to ensure optimal fit across 170+ footwear options. We maintain strong partnerships with leading brands like Altberg and Meindl while providing after-sales support that includes footwear adjustments and maintenance guidance. Our commitment to quality extends to our extensive selection of waterproof clothing and outdoor gear, all designed to enhance your outdoor experience.
Services
Boot Fitting
Custom Insoles
Foot Analysis
Footwear Sales
After-Sales Service
Details
- Year established: 2000
Highlights and features
- 15+ years of specialist boot fitting expertise
- Footwear available in 5 widths plus half sizes
- Custom insole creation with pressure analysis
- Award-winning after-sales footwear adjustment service
- Largest UK stockist of Altberg walking boots
What people say
Pain-free walking
Expert fitting
Exceptional service
Perfect fit
No blisters
Services
Specialist Boot Fitting
Our comprehensive boot fitting process combines ten detailed foot measurements with pressure distribution analysis. Using specialist equipment, we assess arch height and foot shape to recommend footwear from 170+ fitting options. This service helps prevent common walking discomforts through precise sizing across five widths and half sizes.
Custom Insoles
We create custom insoles using advanced foot scanning technology and pressure analysis. These tailored solutions address specific foot conditions while improving weight distribution and shock absorption. The process combines digital mapping with traditional podiatry techniques to enhance comfort in walking boots and shoes.
Footwear Customisation
Our in-store footwear customisation service uses steam and specialist machinery to adjust boot fit. This 10-minute process addresses specific pressure points, particularly beneficial for customers with bunions or heel spurs. The technique maintains footwear integrity while achieving personalised comfort.
Outdoor Gear Sales
We offer premium outdoor clothing and equipment from trusted brands like Pramo and Montane. Our selection includes waterproof jackets, insulated layers, and walking accessories designed for British weather conditions. Products are chosen for technical performance and durability in challenging environments.
After-Sales Service
Our after-sales service includes free footwear adjustments and maintenance advice. Customers receive ongoing support for fit issues, including additional stretching or insole modifications. This commitment ensures long-term comfort and extends the lifespan of purchased footwear.
People
Jon Smith
Founder
Jon established Whalley Warm & Dry in 2000, growing it into a multi-award-winning outdoor shop. With extensive footwear industry experience, he developed our specialist fitting process that combines traditional techniques with modern technology.
Questions
What makes your boot fitting service different?
Our service combines ten detailed foot measurements with pressure analysis technology to find the perfect fit from 170+ options, including exclusive UK styles.
Do you help with foot conditions?
Yes, we specialise in fitting footwear for bunions, wide feet, and other foot conditions using custom insoles and adjustable footwear solutions.
Can I buy boots without a fitting?
While appointments are recommended, we accommodate walk-ins. However, our specialist fitting service ensures optimal comfort and performance for walking activities.
What brands do you stock?
We stock major outdoor brands including Altberg, Meindl, Hanwag, Scarpa, and Pramo, with particular expertise in UK-specific footwear requirements.
Do you offer after-sales support?
Yes, we provide free footwear adjustments, stretching services, and maintenance advice to ensure long-term comfort and product longevity.
Are your fitters qualified?
Our fitters receive specialist training from leading podiatrists and footwear manufacturers, maintaining up-to-date knowledge of fitting techniques and product developments.
