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Who we are
001 Translations UK - Liverpool is a leading provider of translation and interpretation services in the North West. Founded in 1990, we have grown to become one of the most respected and experienced translation agencies in the region. With a team of highly qualified and experienced translators and interpreters, we offer exceptional translation and interpretation services in over 70 languages.
What we do
We offer a comprehensive range of translation and interpretation services for both individuals and businesses. Our services include:
- Official Document Translation: Certified translations of official documents such as passports, birth certificates, driving licenses, and legal documents.
- Business Translation: Documents for business purposes such as contracts, financial reports, websites, and marketing materials.
- Interpretation: Simultaneous and consecutive interpretation services for meetings, conferences, and depositions.
- Technical Translation: Expertise in translating technical documents such as software manuals, engineering reports, and medical records.
- Medical Translation: Experienced translators with medical knowledge to translate healthcare documents.
- Legal Translation: Accurate and reliable translation of legal documents and contracts.
Why choose us
- Fast and reliable: We provide quick turnaround times without compromising accuracy.
- Competitive rates: Our transparent pricing structure ensures affordability for all clients.
- Certified and qualified: Our translators are highly qualified and experienced in their respective fields.
- Dedicated customer service: We are committed to providing excellent customer service and personalized attention.
- Wide range of languages: We translate between over 70 languages, covering a diverse range of industries and sectors.
Our expertise
Our team of experienced translators has expertise in a wide range of industries and sectors, including:
- Finance & Business
- Tourism & Entertainment
- Legal & Immigration
- Technical & Scientific
- Medical & Healthcare
Get a quote today
Get a free, instant quote for your translation or interpretation needs in just 5 seconds. We are confident that we can provide you with the highest quality translations and interpretations, ensuring clear and effective communication across languages.
Overview of Translation Services
Positive Experiences
Several customers had positive experiences with the translation services, praising the company's professionalism, timeliness, and friendliness. The staff were helpful and responsive, providing accurate translations and quick replies to queries.
Issues with Translation Quality and Communication
However, some customers reported issues with the quality of translations, citing mistakes and inaccuracies that required multiple rounds of corrections. There were also complaints about poor communication, with staff failing to check emails and blame-shifting when mistakes were pointed out.
Specific Problems and Concerns
Some specific problems and concerns raised by customers included:
- Mistakes in translations: One customer reported receiving documents with many mistakes, including a misspelling of "Liverpool" as "Liveroppl".
- Lack of professional advice: Customers felt that the staff lacked professional expertise and were unable to provide guidance on translation requirements.
- Poor communication and blame-shifting: Staff were accused of responding quickly but unhelpfully, shifting the blame for mistakes onto the customers.
- Failure to deliver express service: One customer paid for express service but did not receive the translated file on time, and had to correct mistakes themselves.
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