Business to Business International Freight Solutions
K&L Freight is a renowned freight services company with over 30 years of experience in providing tailored solutions for importers and exporters. With a team of industry experts, we offer a range of services including freight transportation by air, land, and sea, shipping consultancy, import freight forwarding, contract logistics, and supply chain management. Our commitment to delivering exceptional customer service has earned us a reputation as one of the UK's most trusted freight forwarders.
Our Services
We understand that every business is unique, which is why we offer bespoke freight solutions to meet the specific needs of our clients. Our air freight services ensure swift and efficient delivery of goods worldwide, while our sea freight services provide cost-effective solutions for FCL and LCL shipments. Our road freight services offer reliable and affordable transportation solutions for all road haulage needs. Additionally, we provide integrated supply chain management and contract logistics across all market sectors.
Experience and Expertise
With decades of experience in the freight industry, we have developed a deep understanding of the complexities involved in international shipping. Our team of experts is dedicated to providing professional advice and solutions to our clients, ensuring that their goods are delivered safely and efficiently. We have established a network of global partners, enabling us to identify the most cost-effective transportation solutions that meet our clients' needs and budgets.
Our Commitment
At K&L Freight, we are committed to delivering exceptional customer service, ensuring that our clients' priorities are met with speed and reliability. We understand the importance of trust and experience in the freight industry, which is why we strive to provide flexible and cost-effective solutions that meet our clients' international shipping requirements.
General Feedback
Most customers are extremely satisfied with K&L Freight's services, praising their excellent communication, customer service, and competitive pricing. Many have expressed their willingness to use the company again and recommend it to others.
Customer Satisfaction
The majority of reviews highlight the stress-free experience, fast and thorough responses to queries, and the overall professionalism of the staff. Customers appreciate the 'can do' attitude and the ability to overcome obstacles.
Long-term Partnerships
Several clients have been working with K&L Freight for many years, appreciating the timely deliveries and the reliability of the service. This has been particularly beneficial for companies dealing with machinery and spare parts, where delays can be costly.
Negative Feedback
However, there was a single negative review expressing disappointment due to a missed shipment, lack of communication, and a perceived absence of apology when the issue was raised. This experience led to financial losses for the client.
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