Business Details
29 Years
experience
Photocopier & Printer Solutions in Yorkshire
Established in 1977, our business has built a reputation as a leading independent distributor of digital copier-printers across the UK. We prioritise local service through 35 strategically located offices, ensuring customers receive prompt, personalised support without the need for contract or serial number verification. Our partnership with Sharp MX products allows us to offer a comprehensive range of devices from desktop units to production systems, all supported by competitive financing options and low running costs.With over 25,000 satisfied customers, we maintain a dedicated team of sales professionals and service engineers committed to delivering seamless upgrades and responsive technical support. Our family-run structure eliminates commission-driven sales tactics, focusing instead on transparent negotiations and long-term client relationships. Backed by 35 years of industry experience, we specialise in tailoring print solutions that reduce costs while improving technological efficiency for businesses of all sizes.
Services
Photocopiers
Managed Print Services
Wide Format Printers
Software Solutions
Printer Leasing
Details
- Year established: 1997
Highlights and features
- We provide local service through 35 UK offices with engineers carrying car stocks for rapid response
- Our team includes 35-year industry veterans specialising in cost-effective print solutions
- We offer transparent negotiations without commission-driven sales tactics
- We maintain a 98% first-time fix rate for service calls
- Our Sharp MX product range covers all business sizes from desktop to production systems
Associations and certifications
- SHARP
What people say
Top-notch service
Quick response times
Knowledgeable team
Seamless upgrades
Excellent support
Services
Photocopiers
We supply Sharp MX photocopiers ranging from compact desktop models to high-volume production systems. Our devices feature network-ready capabilities and integrated security features, supporting businesses from small offices to large enterprises. With low running costs and all-inclusive consumables packages, our solutions help reduce total print expenditure while maintaining reliability.
Managed Print Services
Our managed services optimise print environments through PaperCut software integration and usage analytics. We handle equipment maintenance, consumables replenishment, and workflow efficiency improvements, allowing businesses to focus on core operations. This proactive approach reduces downtime and ensures cost-effective document management across multiple locations.
Wide Format Printers
We provide HP and Epson large format printers for technical drawings, posters, and signage. These devices offer precision printing up to A0 size with durable ink systems and automated workflow features. Our specialists assist with configuration for CAD, GIS, and marketing applications, ensuring optimal performance for architectural, engineering, and creative industries.
Software Solutions
Our software suite includes PaperCut for print tracking, Filestar for document management, and Sharp Job Accounting for fleet control. These tools enable secure printing, cloud archiving, and detailed cost analysis. Implementation includes staff training and ongoing support to maximise efficiency gains and sustainability improvements through reduced paper waste.
Printer Leasing
We offer flexible leasing arrangements with competitive rates and upgrade options. Our finance specialists help restructure existing agreements or mid-contract terminations, working with major funders to create tailored payment plans. This approach maintains cash flow while ensuring access to the latest technology without upfront capital expenditure.
People
Bernard Henry
Managing Director
With 27 years' leadership, Bernard established Clarity Pennine's Yorkshire office in 1997. He oversees all negotiations and strategic direction, leveraging industry experience since 1985 to maintain service excellence and competitive pricing across the region's expanding client base.
Oliver Henry
Sales Director
As Sales Director, Oliver manages client relationships and sales strategy. With 15 years' experience in the family business, he focuses on cost reduction and technology upgrades, ensuring tailored solutions that align with evolving business requirements and industry standards.
Phil Godkin
Sales Support Manager
Phil has served as Sales Support Manager since 1999, bridging sales, marketing, and service departments. His 29-year industry expertise specialises in Sharp product configurations and contract negotiations, delivering bespoke packages that balance client needs with operational efficiency.
Cindy Wallace
PA to Managing Director
Cindy has supported Bernard since 1997, managing accounts and office operations. With 25 years' industry experience, she ensures smooth financial transactions and client communications, maintaining the business's administrative backbone while upholding its founding principles.
Andy Wilson
Service Director
Andy leads the service team with 20 years' technical expertise. Promoted to Service Director in 2011, he maintains a 98% first-time fix rate through continuous engineer training and strategic parts inventory management, ensuring minimal equipment downtime for clients.
Questions
Do you provide services outside Yorkshire?
Yes, as part of Clarity Copiers' national network with 35 offices, we serve clients across the UK while maintaining local service standards.
Can you help with existing photocopier contracts?
We specialise in upgrading existing finance agreements mid-contract and resolving issues with previous suppliers through competitive restructuring options.
What brands do you supply?
We are certified distributors of Sharp MX products and also supply HP and Epson large format printers, offering comprehensive equipment solutions.
How quickly can service engineers respond?
Our local engineers carry extensive parts inventory and maintain a 98% first-time fix rate, with average response times under 4 hours.
Do you offer print management software?
Yes, we implement PaperCut for usage tracking, Filestar for document management, and Sharp Job Accounting for fleet control and security.
Are financing options available?
We offer flexible leasing arrangements with major funders, including upgrade options and mid-contract restructuring to suit business cash flow needs.
