Enhance Your Outdoor Space with Sustainable Luxury
Our Beginnings
Composite Prime emerged in 2014 from a desire to revolutionise outdoor living. Founded by experienced professionals with backgrounds in both timber and plastic industries, we knew there had to be a better, more sustainable solution to traditional wooden decking. We merged our expertise to create Composite Prime - the UK's leading manufacturer of premium composite decking.
Our Vision
Our vision is to empower outdoor spaces and foster a connection to the natural world through innovative, sustainable decking solutions. We believe in evolving traditional decking materials to create stunning, long-lasting, and environmentally conscious options for homeowners, businesses, and discerning designers.
What We Do
We are dedicated to crafting high-performance composite decking boards from a unique blend of recycled plastic and FSC-certified wood flour. Our extensive range offers diverse options to cater to every project and preference.
What Sets Us Apart
- Durability & Low-Maintenance: Composite decking eliminates the need for annual timber treating, eliminating ongoing maintenance and ensuring longevity.
- Sustainability & Eco-friendliness: Made from recycled materials and containing FSC-certified wood flour, our boards are environmentally conscious and sustainable.
- Performance & Aesthetics: We offer a diverse selection of colors and textures to match your unique style, with boards designed to replicate the natural beauty of timber without compromising performance.
Our Commitment
We are committed to providing exceptional customer service, technical expertise, and ongoing support through comprehensive installation guides, educational resources, and responsive customer support. We believe in transparency and offer competitive warranties to stand behind the quality of our products.
Explore Our Options
- Discover the extensive range of colors and textures in our composite decking boards.
- Download comprehensive installation guides and browse informative resources.
- Request free samples to test and find the perfect shade for your project.
Explore Composite Prime and experience the future of outdoor living!
Product Disappointment
The majority of reviewers have had a negative experience with this product. Several have reported issues with the decking material, including warping and cracking, despite following the installation instructions and using proper installation methods. Some reviewers have also had difficulty in getting in touch with customer service, with long wait times and unreturned calls and emails.
Installation and Quality Issues
A number of reviewers have reported issues with the quality of the product, including warping and cracking. One reviewer reported that 30% of the decking material was affected, making it a significant issue. Another reviewer reported that the material was not as advertised, as it changed color from brown to white.
Lack of Customer Service
Several reviewers have reported difficulty in getting in touch with customer service, with long wait times and unreturned calls and emails. Some reviewers have also reported that customer service is unresponsive, making it difficult to get assistance with issues.
Contrasting Reviews
One reviewer had a positive experience with the product, praising its quality and ease of installation. Another reviewer had a positive experience with the company's customer service, stating that the staff were knowledgeable and helpful.
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