Business Details
50+ Years
experience
Your Trusted Insurance Brokers in Southport
Established in 1935, we have been independently owned and operated by the Millin family since 1963. Our legacy of excellence in insurance broking is built on a foundation of integrity, client-centric service, and deep industry expertise. Over decades, we have cultivated a reputation for delivering tailored insurance solutions that meet the unique needs of commercial enterprises, equestrian professionals, and private clients. Our team of Chartered Insurance Brokers combines generational knowledge with continuous professional development to provide informed advice and comprehensive coverage. We prioritise direct client relationships over automated systems, ensuring personalised attention to every policyholder. Our commitment to ethical practices is demonstrated by our Chartered Insurance Institute Ethics Course completion and our status as a Chartered Insurance Broker.With Wendy Cook leading equestrian commercial operations and Andy Smith managing non-equestrian commercial clients, we maintain hands-on leadership that understands both insurance and client needs. Our specialist advisors, including Keren Keenan and Natalie Jones, bring sector-specific expertise to horsebox operators and high-net-worth individuals. Through our in-house claims management, we ensure efficient resolution of claims while challenging insurers when necessary to protect client interests. Our longevity in the industry reflects our ability to adapt to regulatory changes while maintaining the personal service that clients value. We serve clients across the UK, including Aberdeenshire, Cheshire, Lancashire, and the Southport area, supporting businesses and individuals with complex insurance requirements.
Services
Equestrian Insurance
Horsebox Insurance
Commercial Insurance
Business Insurance
Personal Insurance
Home Insurance
Travel Insurance
High Net Worth Insurance
Equine Insurance
Self Catering Holiday Insurance
Details
- Year established: 1935
Highlights and features
- We have over 85 years of experience in insurance broking
- Family-owned business with Chartered Insurance Broker status
- Specialist advisors qualified through the Chartered Insurance Institute
- Personalised service without automated call centre systems
- Proven expertise in equestrian and horsebox insurance sectors
Associations and certifications
- Financial Conduct Authority
- Chartered Insurance Institute
What people say
Sympathetic and efficient
Second to none
Excellent service
High quality broker
Never let me down
Services
Equestrian Insurance
Specialist insurance solutions for horse owners and equestrian businesses. Our policies cover equine mortality, veterinary expenses, and competition liabilities. With advisors who understand the unique needs of horse professionals, we offer tailored coverage for both private and commercial clients. Our team's practical equestrian experience ensures policies that reflect real-world risks.
Horsebox Insurance
Comprehensive insurance for horse transportation vehicles. We provide coverage for both private and commercial horsebox operators, including accidental damage, theft, and third-party liabilities. Our negotiated facilities with specialist insurers ensure appropriate protection for various types of horse-carrying vehicles.
Commercial Insurance
Tailored insurance packages for businesses of all sizes. From small enterprises to large corporations, we arrange coverage for property, liability, and operational risks. Our brokers understand diverse industry requirements and provide policies that meet specific business needs while complying with regulatory requirements.
Personal Insurance
Custom insurance solutions for individual needs including household, travel, and high-net-worth policies. Our advisors provide comprehensive protection for personal assets and lifestyle requirements, with particular expertise in arranging coverage for unique or complex personal circumstances.
Claims Management
End-to-end claims support for all insurance policies. Our in-house team ensures prompt processing and professional representation during claims, including liaison with loss adjusters and challenging insurer decisions when necessary. We prioritise stress-free resolution while advocating for policyholder rights.
People
Wendy Cook
Managing Director
Qualified Chartered Insurance Broker with over 30 years' experience in insurance and equestrian sectors. Holds BHSAI and BHSII equestrian qualifications. Leads daily operations and equestrian commercial management at Millins since 1989.
Andy Smith
Commercial Broking Director
Chartered Insurance Broker with extensive commercial insurance experience since 1980. Joined Millins in 2007, specialising in risk management advice for diverse industries while assisting with business management.
Keren Keenan
Insurance Advisor
Cert CII qualified advisor with experience in personal insurance since 2011. Former manager of national broker branches and specialist equestrian insurer, now focusing on personal insurance solutions for new and existing clients.
Natalie Jones
Insurance Advisor
Equine behaviour specialist with CII certification, advising horsebox owners since joining Millins in 2009. Combines technical insurance knowledge with practical understanding of equestrian needs through personal horse ownership and competition experience.
Questions
What insurance sectors does Millins specialise in?
We specialise in commercial business insurance, equestrian insurance, horsebox coverage, personal insurance, and high-net-worth policies.
How does Millins handle insurance claims?
Our in-house claims team manages the process from start to finish, liaising with insurers and advocating for clients to ensure fair and timely resolutions.
Are Millins' advisors qualified professionals?
All advisors hold Chartered Insurance Institute qualifications, with directors maintaining Chartered Insurance Broker status and ongoing professional development.
Does Millins offer nationwide coverage?
We serve clients across the UK, including Aberdeenshire, Cheshire, Lancashire, and the Southport area, with particular expertise in equestrian sectors.
Can new businesses obtain insurance through Millins?
Yes, we assist new businesses with insurance requirements, including specialist coverage for unique ventures that mainstream insurers may not handle.
