Providing expert care for your pet's health, every day
We are a well-established plumbing and heating company based in the heart of County Durham, providing a friendly, reliable, and highly professional service. With over two decades of experience, our team of fully trained and highly qualified engineers are committed to delivering top-quality workmanship at the highest standard. We pride ourselves on our prompt, reliable, and honest service, ensuring that our clients receive the respect and care that their properties deserve.
At ITC Plumbing & Heating, we understand the importance of getting it right. That's why we offer a wide range of services, tailored to meet the unique needs of our clients. As independent installers, we are not restricted to a specific make or model of boiler, which means we can recommend the exact boiler to suit your home and budget, whatever make it may be.
Renewable Energy Solutions
We now offer renewable energy solutions, designed to offset rising fuel bills, support the growth of clean energy technology, and earn revenue from energy produced. Our projects create new income streams for our clients and their businesses, contributing to greater energy security for future generations. Our renewable energy services include:
- Solar Power: We design and install solar power systems that harness the sun's energy, converting it into electricity for your home or business. Our systems are efficient, reliable, and cost-effective, providing a sustainable and renewable source of energy.
- Biomass Boilers: We install and maintain biomass boilers, which use organic materials such as wood pellets, chips, or logs to generate heat and hot water. Biomass boilers are a renewable and carbon-neutral source of energy, reducing your reliance on fossil fuels and lowering your carbon footprint.
- Heat Pumps: We install and maintain air and ground source heat pumps, which extract heat from the air or ground and use it to heat your home or business. Heat pumps are highly efficient and can reduce your heating bills by up to 60%.
- LED Lighting: We install and maintain LED lighting systems, which are energy-efficient, long-lasting, and cost-effective. LED lighting can reduce your energy bills and carbon footprint, while providing high-quality light for your home or business.
Heating Design, Installation, and Maintenance
We design and install heating systems that are tailored to meet the unique needs of our clients. Our systems are efficient, reliable, and cost-effective, providing warmth and comfort to your home or business. We also offer maintenance and repair services, ensuring that your heating system is always in excellent working order.
Plumbing Installation, Maintenance, and Design
We provide a wide range of plumbing services, including installation, maintenance, and design. Our services include:
- Bathroom Installation: We design and install bathrooms that are tailored to meet the unique needs of our clients. Our bathrooms are stylish, functional, and cost-effective, providing a relaxing and enjoyable space for you and your family.
- Boiler Installation: We install and maintain boilers that are efficient, reliable, and cost-effective. As independent installers, we are not restricted to a specific make or model, which means we can recommend the exact boiler to suit your home and budget.
- Central Heating Installation: We design and install central heating systems that are tailored to meet the unique needs of our clients. Our systems are efficient, reliable, and cost-effective, providing warmth and comfort to your home or business.
- Plumbing Maintenance and Repair: We offer maintenance and repair services for all types of plumbing systems. Our services include leak detection and repair, pipe replacement, and appliance installation and repair.
Electrical Services
We provide a wide range of electrical services, including installation, maintenance, and repair. Our services include:
- Electrical Installation: We design and install electrical systems that are efficient, reliable, and cost-effective. Our systems are compliant with all relevant regulations and standards, ensuring the safety and security of your home or business.
- Electrical Maintenance and Repair: We offer maintenance and repair services for all types of electrical systems. Our services include fault detection and repair, appliance installation and repair, and rewiring.
Customer Service Issues
- Review by K. P. mentioned that the most shocking customer service was experienced, with the engineer failing to arrive at the scheduled time and the company providing false information about the visit.
- Review by Max Spicer highlighted that the company has visited the house over ten times for a leak in the bathroom, but the issue persists, with a second plumbing company identifying the problem and suggesting the company's work is subpar.
Unreliable Services
- Max Spicer mentioned that the company's work is "shabby" and that the continuous problems with the leak have caused significant damage to the house.
- Dawn Foster experienced issues with her toilet, which has been running non-stop for ten weeks, and even after a new toilet was installed, there were still problems, such as water coming through the light socket.
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